Refund Policy
Service and software refunds depend on the signed commercial agreement. This page is a review-ready starting point.
Business-owner and legal review required before final publication.Project services
Deposits, milestone payments, cancellation and refund conditions are defined in the applicable proposal or services agreement.
Software products
License, setup, customization and hosting fees may have different cancellation terms depending on delivery status.
How to raise a request
Contact hello@krusam.com with the agreement reference and relevant details. Eligibility will be assessed against the applicable written terms.
Contact
Questions about this document can be sent to hello@krusam.com. Last starter-template update: 16 July 2026.