AI-Powered Business Operations Software: CRM, Sales, Inventory, HR, Payroll and Finance
One permission-controlled workspace for CRM, sales, stock, HR, payroll and finance with an AI assistant.
Krusam Business OS is ready-made, white-label business operations software that connects eleven operating domains in one permission-scoped workspace: customer relationship management, sales orders and deliveries, procurement and goods receipts, branch inventory and valuation, project delivery and timesheets, employee directory and payroll, fixed assets and depreciation, field service and AMC contracts, document management and revision control, general ledger and financial reporting, and a LangGraph multi-agent AI assistant. Every module enforces role-based and branch-level access controls in application code, not in prompt instructions. The Krusam AI Assistant hands questions to specialist agents for CRM, procurement, finance, HR, operations and the knowledge base, retrieves live records within the signed-in user's permissions and replies with cited source records. It runs on a client-controlled VPS via Docker Compose with Next.js, Express, MySQL 8.4 and the Qdrant vector database.
Business Challenges Addressed
Engineered to resolve real operational bottlenecks, fragmented data handoffs, and spreadsheet friction.
Sales, purchasing, inventory, HR and finance data sits in disconnected spreadsheets and siloed tools
No unified AI assistant that answers business questions from live company records with access controls
The same commercial data is re-entered across quoting, ordering, invoicing and accounting
No permission-scoped visibility, so employees see data they should not access
Expensive SaaS ERP subscriptions with no source code ownership and vendor lock-in
Business software cannot be deployed on self-controlled infrastructure
Core Features & Capabilities
Production-ready enterprise components built for high reliability and clean auditability.
LangGraph multi-agent AI assistant that answers from live records within each user's permissions, with cited sources
Quotation-to-cash document chain: quotations, sales orders, delivery notes, tax invoices and payment receipts
Role-based access control with 60+ permissions and branch-level scoping across every module
General ledger, chart of accounts, journal entries, profit and loss, balance sheet, trial balance and audit trail
CRM pipeline with lead import, customer and supplier 360-degree profiles, opportunities and conversion workflows
Procurement with purchase requests, approvals, supplier orders, goods receipts, cost tracking and supplier performance history
Branch-level inventory with stock movements, delivery deductions, valuation methods and availability history
Monthly payroll runs in INR with salary components, deductions, reviewed approval workflow and journal posting
Fixed assets register with depreciation schedules, custody ledger, disposal tracking and balance sheet integration
Field service and AMC with installed machinery tracking, service tickets, technician dispatch and contract renewals
Projects and timesheets with task effort logging, billing claims and project cost tracking
Document management with upload, version history and revision control, plus a knowledge base with semantic search
Installable progressive web app for branch and operations staff
Full audit trail on every business record change
Module Overview (4-Tier Capability Classification)
To maintain delivery clarity, architectural governance, and prevent scope creep, all platform modules are categorized into our standardized 4-tier capability structure:
CRM and Sales
Take a lead through to a paid invoice on one connected document chain.
Procurement and Inventory
Buy, receive and track stock across branches.
Projects, HR and Payroll
Manage delivery effort, people and monthly payroll.
Assets, Service and Finance
Track assets and service contracts and keep the books.
Krusam AI Assistant
A multi-agent assistant that answers from permission-scoped live records.
Admin Panel Capabilities
Configuration and control for the business owner and back-office team.
Employee and Operator Features
Day-to-day tools for branch managers, operations staff and finance officers.
User Roles & Permission Boundaries
Role-Based Access Control (RBAC) ensures users only access approved operational screens and audit-stamped records.
Configures the company and branches, manages roles and permissions, sets up AI providers and views all modules and reports.
Takes part in the end-to-end workflow; the exact access is confirmed in the agreed product scope.
Views branch inventory and orders, approves purchase requests, reviews employee attendance and accesses branch-level reports.
Creates sales orders and delivery notes, processes goods receipts, logs timesheets and submits leave applications.
Processes invoices and receipts, reviews payroll runs, posts journal entries and generates financial reports.
Takes part in the workflow with a personal dashboard, timesheets, leave applications and the AI assistant, within assigned permissions.
Operational Execution Workflow
Sequential lifecycle designed to eliminate duplicate handoffs and maintain end-to-end data integrity.
Capture and qualify the lead
A lead is captured and qualified in the CRM pipeline.
Create and approve the quotation
A quotation is created, reviewed and approved.
Confirm the sales order
The sales order is confirmed and delivery is scheduled.
Allocate stock and dispatch
Inventory is allocated and goods are dispatched.
Generate the tax invoice
A tax invoice is generated with a balanced journal posting.
Receive payment
Payment is received and a receipt is issued.
Ask the AI assistant
The Krusam AI Assistant answers operational questions from live records. The workflow spans Super Admin, Admin, Branch Manager, Operations Staff, Finance Officer and Employee.
Supported Platforms & Client Interfaces
Tailored interfaces allowing field staff, desktop managers, and executives to access operational data natively.
Customer Web Application
Lead and opportunity pipeline, quotation and sales order creation, purchase requests, timesheets and attendance, leave applications, delivered as an installable progressive web app in any browser.
Admin Dashboard
Company and branch configuration, access control, users and employees, AI provider setup, chart of accounts, financial year, tax rules and invoice templates.
Staff Portal
Role-specific access and workflows confirmed in the agreed product scope.
Verified Integrations & Technical Prerequisites
Dependencies cataloged prior to implementation to prevent integration blockers during deployment.
Qdrant Vector Database
Stores knowledge-base embeddings for semantic search by the AI assistant.
OpenRouter AI
AI provider that administrators can connect for chat, embedding and other models.
OpenAI API
AI provider that administrators can connect, or any approved OpenAI-compatible HTTPS endpoint.
WhatsApp Business API
Messaging integration configured during setup.
Razorpay
Payment gateway configured during setup.
Stripe
Payment gateway configured during setup.
SMS, Email and Maps Services
Configured during the deployment and integrations stage; provider charges are paid to those providers.
New Third-Party Integrations
New integrations beyond the agreed scope are quoted separately.
AI Capabilities & Data Privacy Boundaries
AI availability differs by product. The items below describe the published product scope; confirm provider configuration, data handling and human review controls for your deployment.
Multi-agent supervisor
A LangGraph supervisor delegates each question to specialist agents for CRM, procurement, finance, HR, operations and the knowledge base. Agents are called as tools in parallel for up to three delegation rounds, and the final answer streams token by token.
Permission-scoped answers
Each specialist agent runs queries using the signed-in user's role, module permissions and assigned branches.
Cited sources
Each answer lists the source records it used, such as leads, invoices, employees or policy documents. The chat also shows which agents ran, what they matched and which permission restrictions blocked a module.
Read-only for business data
The assistant retrieves and summarizes records.
Knowledge base search
Knowledge-base documents are chunked, embedded with the selected embedding model and stored in Qdrant for semantic search. Optional reranking reorders results.
Provider and model choice
Administrators connect OpenRouter, OpenAI or another approved OpenAI-compatible HTTPS endpoint, and choose chat, embedding, reranking, speech and transcription models, plus backup chat models that are tried automatically when the primary model fails.
Hosting & Deployment Models
Deploy on client-owned cloud accounts or choose Krusam-managed dedicated infrastructure.
Client-Controlled VPS
Run on your own VPS rather than on a vendor platform.
Docker Compose
Containerized deployment configuration is part of the delivered source.
Hostinger Cloud
Deploy to Hostinger Cloud hosting that you control.
AWS EC2
Deploy to your own AWS account.
DigitalOcean
Deploy to your own DigitalOcean account.
White-Label Rights & Customization Scope
When you deploy under your own brand, the application is provisioned with your color scheme, domain names, customer email templates, and corporate logo with zero Krusam customer-facing references.
Licensing Options Comparison Matrix
Clear, transparent commercial structures matching your operational size and developer capabilities.
Standard Usage License
Single-tenant deployment on managed or client infrastructure for internal team operations.
White-Label Branding License
Full platform rebranding under your corporate identity with complete customer-facing anonymity.
Self-Hosted Deployment
Direct deployment onto client-owned cloud accounts (AWS, GCP, Azure) or private bare-metal VPS.
Source-Code Access & Developer Extension Rights (Agreement-dependent)
Controlled source-code access empowering internal engineering teams to build custom extensions.
Resale / Sublicensing Rights (Agreement-dependent)
Commercial distribution license for system integrators, MSPs, and consulting agencies.
Selected Krusam software products are available with configurable branding, self-hosting and source-code licensing options. Modification, ownership, redistribution and resale rights depend on the applicable commercial agreement.
Core platform software intellectual property is retained by Krusam or its authorized licensors under applicable commercialization rights. Standard deployments provide an operating usage license without automatic IP transfer. Modification, ownership of custom extensions, redistribution, and resale rights are governed strictly by the applicable written commercial agreement.
Phased Implementation & Onboarding Process
Standardized four-phase deployment plan ensuring verified data migration and zero business downtime.
Requirements and brand assets
White-label branding applied
Deployment and integrations
Migration, testing and handover
Ways to Buy
- With source code: the complete source code in the agreed scope is delivered, covering frontend, backend, admin dashboard, database schema and any applicable mobile application code. Access, licensing and ownership terms are set out in the purchase or licence agreement so your own team can maintain and extend the application.
- Self-hosted: runs on hosting you control, such as your own VPS, cloud account or existing infrastructure. Deployment, database setup and migration assistance are included, and there is no mandatory monthly platform fee on the software itself. Payment gateways, SMS providers and hosting are billed by those providers directly.
- White-label: use your name, logo, colour scheme, domain and applicable templates; app-store assets apply where a mobile application is in scope. A standard branded deployment is estimated at approximately 2 weeks after scope and required assets are confirmed, subject to client approvals, data readiness, third-party dependencies and the written schedule.
- Agencies and resellers: agencies, studios and IT partners can take Krusam Business OS to their own clients under their own brand. Reselling terms, the number of deployments permitted and any ongoing support arrangement are defined in the agreement before the engagement starts.
Reports and Analytics
- Revenue pipeline and sales conversion
- Order volume and delivery status
- Purchase order and supplier performance
- Branch inventory valuation and movement
- Project effort and billing summary
- Employee attendance and leave register
- Payroll register and salary components
- Fixed asset depreciation schedule
- Service ticket and AMC status
- Profit and loss statement
- Balance sheet and trial balance
- General ledger and journal register
- AI usage and token cost tracking
What You Receive
- Next.js web application source code
- Express API backend source code
- MySQL database schema and migrations
- Docker Compose deployment configuration
- Seed data
- Setup and deployment documentation
- Complete source code for the applications and modules in the agreed purchase scope
- Frontend application source code, backend API source code and admin dashboard source code
- Database schema and migration files
- Application setup documentation and environment configuration guidance
- White-label branding support
- Basic deployment assistance
- Server and database migration assistance
- 3 months of technical support starting on the confirmed delivery date
Deployment and Migration Support
Krusam provides basic migration and deployment assistance to help move the application to your server, VPS, cloud hosting or supported hosting environment. This includes environment setup guidance, database migration, application build guidance and basic deployment verification. Data migration covers customer and supplier import, product catalog migration, employee records import, opening balance entry and chart of accounts setup.
- Not covered: hosting fees
- Not covered: domain charges
- Not covered: paid third-party APIs
- Not covered: SMS, email, maps and payment-gateway charges
- Not covered: major server architecture changes, which are quoted separately
- Not covered: new features and large customizations
Three Months Technical Support
Every Krusam project includes three months of technical support from the confirmed delivery date. It covers installation guidance, deployment-related assistance, configuration help, clarification of the existing codebase and correction of verified issues within the delivered project scope. Additional development, custom features and support after the three-month period can be provided under a separate support or development agreement.
- Included: installation guidance
- Included: environment configuration help
- Included: deployment clarification
- Included: database migration clarification
- Included: existing-feature usage guidance
- Included: verified bug fixes within the delivered scope
- Included: basic codebase clarification
- Included: build and release guidance
- Not included: new modules
- Not included: new business workflows
- Not included: major UI redesigns
- Not included: third-party service fees
- Not included: new third-party integrations
- Not included: infrastructure or hosting costs
- Not included: continuous server administration
- Not included: changes outside the original agreed scope
Source Code and Licensing
The customer receives the complete source code included in the agreed product scope and can deploy it under their own brand, domain and hosting environment. The customer can maintain, extend and customize the delivered application according to the applicable purchase or licence agreement.
- Scope: complete source code for the Next.js web application, Express API backend, background worker, database schema, migrations, seed data, Docker Compose deployment configuration and setup documentation
- Licence type: Commercial License / Software Grant
- Usage, copyright and resale terms are set out in the agreement
Market Notes
Delivery is coordinated remotely from Hyderabad. Currency, language, hosting and payment requirements are reviewed against this product's included scope.
- India: scope INR billing, tax fields, gateway credentials and India hosting requirements. Only the integrations listed in the agreed scope are included.
- USA and Canada: review USD/CAD billing, payment-provider eligibility and your preferred hosting country. Gateway and infrastructure choices depend on the product and agreed scope.
- UAE and Gulf: confirm AED/SAR billing, language requirements, supported gateways and the exact hosting country. Arabic interfaces and new integrations are separately scoped where not included.
- UK and Europe: review GBP/EUR billing, payment providers, export needs and the required hosting country. Hosting alone does not establish regulatory compliance.
- Australia and Singapore: confirm AUD/SGD billing, gateway availability and your required hosting country. Payment and deployment options are reviewed for the actual application.
- Other locations: discuss payment, tax, timezone and hosting requirements for your deployment.
Ready-Made Compared to Alternatives
- Ready-made Krusam Business OS: 2-week setup estimate with the final schedule confirmed after scope review; one-time quotation per agreed scope; full source-code handover included; self-hosted on your own VPS (Hostinger, AWS, DigitalOcean); zero recurring platform fees.
- Custom build from scratch: onboarding varies by vendor and scope; agency quotes vary, so compare the written quotation you receive; code is handed over at project sign-off; cloud infrastructure must be set up; risks include scope changes, milestone delays and untested edge cases.
- Third-party rental SaaS: onboarding varies by vendor and scope; compare actual subscription and usage charges; check the vendor's source and export terms; check available hosting and residency options; compare supported extensions and APIs.
Frequently Asked Questions
Realistic, truthful answers addressing licensing, hosting rights, and customization boundaries.
What is Krusam Business OS?
Krusam Business OS is AI-powered business operations software. It connects CRM, sales, procurement, inventory, projects, HR, payroll, service, assets, documents and finance in one permission-controlled workspace with a built-in AI assistant.
How does the Krusam AI Assistant answer business questions?
A LangGraph supervisor delegates each question to specialist agents for CRM, procurement, finance, HR, operations and the knowledge base. The agents query live records, and the supervisor writes a cited answer.
Can the AI assistant see data a user cannot access?
No. Each specialist agent runs permission-scoped queries using the signed-in user's role, module permissions and assigned branches. Access control is enforced in application code, not by the language model, so restricted records never reach the AI.
Is the AI assistant built with LangChain and LangGraph?
Yes. The assistant is orchestrated with LangGraph and LangChain. A supervisor node calls specialist agents as tools in parallel, runs up to three delegation rounds and streams the final answer token by token.
Which AI models and providers are supported?
Administrators connect OpenRouter, OpenAI or another approved OpenAI-compatible HTTPS endpoint. They choose chat, embedding, reranking, speech and transcription models, plus backup chat models that are tried automatically when the primary model fails.
How does the knowledge base search company policies?
Documents are chunked, embedded with the selected embedding model and stored in Qdrant for semantic search. Optional reranking reorders results, and keyword database search takes over automatically when the vector service is unavailable.
Can the AI assistant create or change business records?
No. The assistant is read-only for business data. It retrieves and summarizes records, while quotations, orders, invoices, payroll and approvals still move through workflow screens with maker-checker controls and audit history.
Does the AI show where its answers come from?
Yes. Each answer lists cited source records such as leads, invoices, employees or policy documents. The chat also shows which agents ran, what they matched and which permission restrictions blocked a module.
How are AI provider API keys protected?
Keys are encrypted with AES-256-GCM before storage and are never displayed after saving. They are only sent to deployment-approved HTTPS origins with redirects disabled, which prevents credentials from leaking to other hosts.
Where can Krusam Business OS be deployed?
On a client-controlled VPS or cloud server with Docker. The stack includes a Next.js web app, an Express API, a background worker, a MySQL 8.4 database and a Qdrant vector database.
Which industries is it built for?
Distribution and trading companies, professional services firms, field service operations and growing multi-branch teams in India and global markets that need connected sales, stock, delivery and finance records.
Does it support Indian finance workflows?
Yes. Finance flows are India-first, with INR payroll runs, tax invoices, receipts, supplier payments and balanced journal postings. Automated GST filing and statutory payroll calculation are not yet included and need reviewed inputs.
Is the complete source code included?
Yes. Buyers receive the full source code for the Next.js web application, Express API backend, database schema, migrations, seed data and Docker deployment configuration under a commercial license.
Can it be rebranded with our company identity?
Yes. The platform is fully white-label: company name, logo, favicon, custom domain with SSL, colour theme, and branded PDF invoices, receipts, quotations and payslips.
Can I see the product before buying?
Yes. Enquire on WhatsApp and the Krusam team will arrange a guided walkthrough.
Is migration support included?
Yes. Basic setup, deployment and database migration assistance is included for moving the application to a supported hosting environment.
How much technical support is included?
Three months of technical support is included from the confirmed project delivery date.
How long does it take to launch?
A standard branded deployment is estimated at approximately 2 weeks after the scope, brand assets, hosting access and required service credentials are confirmed. The estimate covers agreed branding, environment setup, supported integration configuration, supplied-data migration, testing and handover. Actual timing depends on product scope, data readiness, client approvals and third-party dependencies. Custom modules and new integrations are quoted separately; the written project schedule governs delivery.
Are hosting and third-party charges included?
No. Hosting, domain registration, SMS, email, maps, payment gateways and other paid third-party services are separate.
Can I request new features?
Yes. New features and major customizations can be developed under a separate quotation based on the required scope.
Is pricing published?
No. Every purchase is quoted on scope: product, branding, deployment target, integrations and customisation. Share your requirement on WhatsApp and the Krusam team returns a written quotation after a walkthrough.
Is a mobile application included?
Krusam Business OS ships as a web and progressive web application. Native mobile builds are an optional add-on quoted separately, so mobile source code is delivered only when the agreed package includes it.
Schedule a Walkthrough of Krusam Business OS
Message Krusam on WhatsApp with your market, branding and integration needs to get a scoped, one-time quotation.