White-Label Multi-Tenant E-Commerce Storefront SaaS Platform
Launch a multi-tenant storefront SaaS with WhatsApp checkout, UPI QR payments and PDF lookbooks.
Krusam Commerce SaaS is a turnkey, multi-tenant e-commerce storefront platform for SaaS founders, digital agencies and independent brand collectives. Merchants get editorial-style storefronts with 100+ industry templates and 6 interchangeable style engines, 1-tap WhatsApp checkout, zero-commission UPI QR Scan and Pay settlements, bank wire instructions and automatic PDF lookbooks. The platform owner receives a complete multi-tenant administration console with subscription plans (Starter, Grow, Scale), tenant provisioning, custom domain routing and white-label branding. Source code for the agreed scope is handed over, with basic migration assistance and three months of technical support, and setup is estimated at approximately two weeks.
Business Challenges Addressed
Engineered to resolve real operational bottlenecks, fragmented data handoffs, and spreadsheet friction.
Cart drop-offs on complicated multi-step desktop checkout forms
Losing 2% to 3.5% of revenue plus 3-day payout delays to payment gateway aggregators
Generic, cookie-cutter store templates that damage luxury brand perception
Painful manual compiling of product catalogs and wholesale line sheets
Complex DNS and SSL setup hurdles preventing non-technical merchants from launching
Core Features & Capabilities
Production-ready enterprise components built for high reliability and clean auditability.
WhatsApp 1-tap checkout with pre-filled line items, sizes, colours, notes, delivery address and accurate subtotals
0% gateway fee direct settlements through dynamic UPI QR codes and domestic or international bank wire instructions
100+ store templates and 6 interchangeable style engines, switchable without losing products, categories or orders
Multi-tenant platform admin with tenant provisioning, trials and Starter, Grow and Scale subscription plans
Printable PDF lookbook, restaurant menu and wholesale line sheet builder
Custom domain routing with CNAME or TXT verification and automated SSL/TLS provisioning
Next.js App Router storefronts with cart drawers, WebP image pipelines and JSON-LD structured data
Merchant command center with daily GMV, active orders, WhatsApp conversion metrics and top product variants
Rich product variants: sizes, colours, modifier add-ons and multi-angle image galleries with zoom
Order status updates (Paid, Packed, Dispatched) that trigger WhatsApp pings with tracking links
Promo discount codes and coupon engine
Staff accounts with granular role permissions, enquiry management and security audit logs
Installable progressive web app for shoppers
Module Overview (4-Tier Capability Classification)
To maintain delivery clarity, architectural governance, and prevent scope creep, all platform modules are categorized into our standardized 4-tier capability structure:
WhatsApp 1-Tap Conversational Checkout
Convert mobile browsing into structured WhatsApp orders with 1 tap.
0% Gateway Fee Direct Settlements
Accept payments with zero transaction cuts using UPI QR and bank wire.
Store Templates & Style Engines
Switch visual identities without losing a single product, category or order.
Printable PDF Lookbook & Line Sheet Builder
Auto-generate high-resolution, print-ready documents from the catalog.
Custom Domain Routing & Automated DNS
Connect a supported custom domain. Setup depends on DNS propagation, account access and hosting configuration.
Next.js Storefront Rendering & SEO
Performance varies with deployment, content and network conditions; no measured latency or Core Web Vitals result is claimed.
Multi-Tier Subscription & Tenant Billing
Built-in multi-tenant subscription manager.
Merchant Command Center
A calm real-time view of the store.
Platform Administration Console
What the platform operator can do.
Storefront & Shopper Features
What shoppers experience on a store.
Platform Modules
Remaining modules in the product.
Native Mobile Apps
The product ships as a web and progressive web application. Native builds are optional and quoted separately.
User Roles & Permission Boundaries
Role-Based Access Control (RBAC) ensures users only access approved operational screens and audit-stamped records.
Creates subscription tiers, configures payment settings and sets tenant limits.
Registers, claims a store handle, picks a style engine, curates the catalog, enables UPI QR and bank wire payments, updates order status and compiles PDF lookbooks.
Handles day-to-day store operations under role-specific access confirmed in the agreed scope.
Browses the storefront, customizes options, checks out via WhatsApp and uploads UPI screenshot proof or UTR number.
Operational Execution Workflow
Sequential lifecycle designed to eliminate duplicate handoffs and maintain end-to-end data integrity.
Set up tiers and limits
The platform owner creates subscription tiers, configures payment settings and sets tenant limits.
Merchant registers
The merchant registers, claims a store handle on the platform and selects a signature style engine.
Build the catalog
The merchant curates the catalog with multi-angle photos, size and colour matrices, modifier add-ons and prices.
Enable direct payments
The merchant enables zero-fee UPI QR Scan and Pay and bank wire transfer instructions for direct payments.
Shoppers check out
Shoppers browse a fast Next.js storefront, customize options and checkout via WhatsApp with 1 tap.
Confirm payment
The shopper uploads UPI screenshot proof or UTR number directly in chat for instant merchant confirmation.
Update fulfillment
The merchant updates order status (Paid, Packed, Dispatched), triggering automatic WhatsApp pings.
Compile lookbooks
The merchant compiles the product catalog into high-resolution printable PDF lookbooks for offline sales and B2B pitches.
Supported Platforms & Client Interfaces
Tailored interfaces allowing field staff, desktop managers, and executives to access operational data natively.
Customer Web Application
Editorial storefronts with WhatsApp checkout, UPI QR payments, galleries and variant selection, installable as a progressive web app.
Platform Admin
Create and manage business accounts, plans, trials and subscriptions, with platform-wide reports and role management.
Business Admin
Each merchant manages its own store, catalog, orders and data.
Staff Portal
Role-specific access and workflows confirmed in the agreed product scope.
Vendor Portal
Merchant onboarding steps: register and claim a store handle, choose a style engine, curate the catalog and enable direct payments.
Verified Integrations & Technical Prerequisites
Dependencies cataloged prior to implementation to prevent integration blockers during deployment.
WhatsApp Cloud API & Direct Deep-Links
Itemized order messages open in the merchant's WhatsApp chat, with status pings and tracking links.
Dynamic UPI QR (GPay, PhonePe, Paytm, BHIM)
Zero-fee QR Scan and Pay with receipt proof uploads.
Bank Wire (NEFT, RTGS, IMPS, SWIFT)
Domestic and international bank wire instructions.
Cloudflare Edge DNS & Automated SSL
Custom domain DNS routing and automated SSL, subject to DNS access and propagation.
Let's Encrypt TLS 1.3 Encryption
Certificate provisioning for custom domains.
Next.js 15 Edge Caching & Image Optimization Pipeline
Edge caching and image optimization for storefronts.
Hosting & Deployment Models
Deploy on client-owned cloud accounts or choose Krusam-managed dedicated infrastructure.
Client-Controlled VPS
Fully self-hosted on a Linux VPS you control (Ubuntu 24.04), multi-tenant with many organisations on one deployment.
White-Label Rights & Customization Scope
When you deploy under your own brand, the application is provisioned with your color scheme, domain names, customer email templates, and corporate logo with zero Krusam customer-facing references.
Licensing Options Comparison Matrix
Clear, transparent commercial structures matching your operational size and developer capabilities.
Standard Usage License
Single-tenant deployment on managed or client infrastructure for internal team operations.
White-Label Branding License
Full platform rebranding under your corporate identity with complete customer-facing anonymity.
Self-Hosted Deployment
Direct deployment onto client-owned cloud accounts (AWS, GCP, Azure) or private bare-metal VPS.
Source-Code Access & Developer Extension Rights (Agreement-dependent)
Controlled source-code access empowering internal engineering teams to build custom extensions.
Resale / Sublicensing Rights (Agreement-dependent)
Commercial distribution license for system integrators, MSPs, and consulting agencies.
Selected Krusam software products are available with configurable branding, self-hosting and source-code licensing options. Modification, ownership, redistribution and resale rights depend on the applicable commercial agreement.
Core platform software intellectual property is retained by Krusam or its authorized licensors under applicable commercialization rights. Standard deployments provide an operating usage license without automatic IP transfer. Modification, ownership of custom extensions, redistribution, and resale rights are governed strictly by the applicable written commercial agreement.
Phased Implementation & Onboarding Process
Standardized four-phase deployment plan ensuring verified data migration and zero business downtime.
Requirements and brand assets
White-label branding applied
Deployment and integrations
Migration, testing and handover
Ways to Buy
Four ways to take Krusam Commerce SaaS to market.
- With source code: delivered with the complete source code for the agreed scope, including frontend, backend, admin dashboard, database schema and any applicable mobile application code. Access, licensing and ownership terms are set out in the purchase or licence agreement so your own team can maintain and extend it.
- Self-hosted: runs on hosting you control, such as your own VPS, cloud account or existing infrastructure. Deployment, database setup and migration assistance are included, and there is no mandatory monthly platform fee on the software. Payment gateways, SMS providers and hosting are billed by those providers directly.
- White-label: use your name, logo, colour scheme, domain and applicable templates, with app-store assets where a mobile application is in scope. A standard branded deployment is estimated at approximately 2 weeks after scope and required assets are confirmed, subject to client approvals, data readiness, third-party dependencies and the written schedule.
- Agencies and resellers: agencies, studios and IT partners can take the product to their own clients under their own brand. Reselling terms, the number of deployments permitted and any ongoing support arrangement are defined in the agreement before the engagement starts.
Reports and Analytics
- Platform merchant growth and subscription revenue
- Store-level GMV and today's sales telemetry
- Active orders and fulfillment status distribution
- WhatsApp conversion funnels (browse to chat close)
- Top-performing product variants and scarcity alerts
- Payment settlement split (UPI QR versus bank wire)
What You Receive
- Complete source code for the applications and modules in the agreed purchase scope
- Frontend application source code
- Backend API source code
- Admin dashboard source code
- Database schema and migration files
- Application setup documentation
- Environment configuration guidance
- White-label branding support
- Basic deployment assistance
- Server and database migration assistance
- 3 months of technical support from the confirmed delivery date
Deployment and Migration Support
Krusam provides basic migration and deployment assistance to move the application to your server, VPS, cloud hosting or supported hosting environment. This includes environment setup guidance, database migration, application build guidance and basic deployment verification. Data migration covered: Shopify and WooCommerce product catalog migration, bulk CSV product and inventory matrix import, store domain DNS cutover assistance, and 3 months of dedicated technical and deployment support.
- Not covered: hosting fees
- Not covered: domain charges
- Not covered: paid third-party APIs
- Not covered: SMS, email, maps and payment-gateway charges
- Not covered: major server architecture changes, which are quoted separately
- Not covered: new features and large customizations
Three Months Technical Support
Every project includes three months of technical support from the confirmed delivery date, covering installation guidance, deployment-related assistance, configuration help, clarification of the existing codebase and correction of verified issues within the delivered scope.
- Included: installation guidance
- Included: environment configuration help
- Included: deployment clarification
- Included: database migration clarification
- Included: existing-feature usage guidance
- Included: verified bug fixes within the delivered scope
- Included: basic codebase clarification
- Included: build and release guidance
- Not included: new modules
- Not included: new business workflows
- Not included: major UI redesigns
- Not included: third-party service fees
- Not included: new third-party integrations
- Not included: infrastructure or hosting costs
- Not included: continuous server administration
- Not included: changes outside the original agreed scope
- Additional development, custom features and support after the three-month period can be provided under a separate support or development agreement
Source Code and Licensing
You receive the complete source code included in the agreed product scope and can deploy it under your brand, domain and hosting environment. You can maintain, extend and customize it according to the applicable purchase or licence agreement. Licence type: Commercial License / Source Code Grant.
- Complete Next.js 15 App Router frontend
- Tailwind CSS style engines
- Node.js backend APIs
- Multi-tenant database schema
- Platform admin console and merchant portals
- Zero recurring software royalties
- Deploy on your own client-controlled VPS or cloud server with direct database control
- Operate a regional or industry-specific e-commerce SaaS business under your own brand
- Monetize via monthly or annual subscription fees, or offer turnkey store setups to local clients
Market Notes
Each deployment states the payment gateways, billing currency, tax handling and hosting region that apply in its market, so you can confirm the commercial fit before arranging a walkthrough. Delivery is coordinated remotely from Hyderabad.
- India: INR billing, tax fields, gateway credentials and India hosting requirements are scoped. Only the integrations listed in the agreed scope are included.
- USA and Canada: review USD or CAD billing, payment-provider eligibility and your preferred hosting country. Gateway and infrastructure choices depend on the agreed scope.
- UAE and Gulf: confirm AED or SAR billing, language requirements, supported gateways and the exact hosting country. Arabic interfaces and new integrations are separately scoped where not included.
- UK and Europe: review GBP or EUR billing, payment providers, export needs and the required hosting country. Hosting alone does not establish regulatory compliance.
- Australia and Singapore: confirm AUD or SGD billing, gateway availability and your required hosting country. Payment and deployment options are reviewed for the actual application.
- Other currency markets: United States (USD), United Kingdom (GBP), Australia (AUD), United Arab Emirates (AED), Saudi Arabia (SAR), Canada (CAD), Singapore (SGD), Germany (EUR), Ireland (EUR), Malaysia (MYR), Indonesia (IDR) and India (INR).
Ready-Made Compared to Alternatives
Ready-made software compared with custom development from scratch or recurring monthly SaaS subscriptions.
- Ready-made Krusam Commerce SaaS: 2-week setup estimate with the final schedule confirmed after scope review; one-time quotation per agreed scope; full source-code handover included; self-hosted on your VPS (for example Hostinger, AWS or DigitalOcean); no recurring platform fees
- Custom build from scratch: onboarding varies by vendor and scope; agency quotes vary, so compare the written quotation; code handed over at project sign-off; cloud infrastructure setup; risks include scope changes, milestone delays and untested edge cases
- Third-party rental SaaS: onboarding varies by vendor and scope; compare actual subscription and usage charges; check the vendor's source and export terms; check available hosting and residency options; compare supported extensions and APIs
Frequently Asked Questions
Realistic, truthful answers addressing licensing, hosting rights, and customization boundaries.
What is Krusam Commerce SaaS and how does WhatsApp ordering work?
Krusam Commerce SaaS is a multi-tenant e-commerce storefront operating system. Customers browse a fast, luxury storefront, select item variants and click 'Order on WhatsApp'. The platform formats an itemized message with product titles, quantities, sizes, delivery address, notes and calculated totals, opening directly in the merchant's WhatsApp chat.
Can I see the product before buying?
Yes. Enquire on WhatsApp and the Krusam team will arrange a guided walkthrough.
Do merchants need a payment gateway or GST registration?
No. The product is built for zero-fee manual settlements. Merchants accept payments directly via UPI QR codes (GPay, PhonePe, Paytm, BHIM) and direct bank wire transfers (NEFT, RTGS, SWIFT). Customers upload payment receipts or UTR numbers, and merchants keep the full payment amount without gateway deductions or 3-day hold delays.
How does the multi-tenant SaaS architecture work?
The platform owner has a master Platform Admin console to create subscription plans (for example Starter ₹0, Grow ₹333/mo, Scale ₹999/mo), manage subscribed stores, track platform GMV and automate tenant provisioning. Each subscribed merchant gets an isolated store management portal and custom storefront.
Can merchants use their own custom domain?
Yes. Custom-domain verification and SSL/TLS provisioning are supported in a supported deployment. Required DNS access, hosting configuration and provider accounts are confirmed during setup; DNS propagation and certificate validation affect timing. Available subdomain routing is agreed for your deployment.
What are the 6 interchangeable Style Engines?
Editorial Minimal (Quiet Luxury), Neo-Brutalist (High Energy), Midnight Luxury (Obsidian Dark), Warm Artisanal (Earthy Terracotta), Modern Grid (Architectural Precision) and Vibrant Pop (Playful Vibrance). Merchants can switch engines anytime without modifying product data or re-entering catalogs.
Is source code provided for the agreed scope?
Yes. Krusam provides the applicable source code for the Next.js 15 frontend, Tailwind CSS style engines, Node.js backend APIs, multi-tenant database schema and admin portals under a commercial license with zero recurring software royalties.
Can Krusam Commerce SaaS be deployed on our own VPS?
Yes. It is fully self-hosted. You can deploy it to any client-controlled Linux VPS (Ubuntu 24.04 on Hostinger, AWS, DigitalOcean or Hetzner) using PM2 with Nginx or Docker Compose. Full deployment assistance and 3 months technical support are included.
Is migration support included?
Yes. Basic setup, deployment and database migration assistance is included for moving the application to a supported hosting environment.
How much technical support is included?
Three months of technical support is included from the confirmed project delivery date.
How long does it take to launch Krusam Commerce SaaS?
A standard branded deployment is estimated at approximately 2 weeks after the scope, brand assets, hosting access and required service credentials are confirmed. The estimate covers agreed branding, environment setup, supported integration configuration, supplied-data migration, testing and handover. Actual timing depends on product scope, data readiness, client approvals and third-party dependencies. Custom modules and new integrations are quoted separately; the written project schedule governs delivery.
Are hosting and third-party charges included?
No. Hosting, domain registration, SMS, email, maps, payment gateways and other paid third-party services are separate.
Can I request new features?
Yes. New features and major customizations can be developed under a separate quotation based on the required scope.
Is pricing published?
No. Every purchase is quoted on scope: product, branding, deployment target, integrations and customisation. Share your requirement on WhatsApp and Krusam returns a written quotation after a walkthrough.
Is a mobile application included?
Krusam Commerce SaaS ships as a web and progressive web application. Native mobile builds are an optional add-on quoted separately, so mobile source code is delivered only when the agreed package includes it.
Schedule a Walkthrough of Krusam Commerce SaaS
Message Krusam on WhatsApp with your market, branding and integration needs to get a scoped, one-time quotation.