AI-Powered Fleet Management & Dispatch Software
Connect jobs, dispatch, drivers, vehicles and proof of delivery with an approval-first AI assistant.
Krusam Fleet is AI-powered fleet management software for courier, last-mile, field service and multi-branch operators. One flexible job model covers deliveries, pickups, transfers, returns and service visits with multi-stop routes, time windows, notes and photo or signature proof of delivery. Dispatchers work from a map-centric control tower, drivers use an installable PWA with an offline queue, and customers follow public tracking pages without calling the office. Fleet managers keep vehicles, shifts, fuel, maintenance and expiring documents in view while finance tracks expenses, charges and invoices. A permission-scoped AI assistant answers with sources and proposes every change as a card that a person approves. Buyers receive complete source code, white-label branding, deployment and migration assistance, plus three months of technical support.
Business Challenges Addressed
Engineered to resolve real operational bottlenecks, fragmented data handoffs, and spreadsheet friction.
Jobs, driver assignments and customer updates scattered across calls, messages and spreadsheets
Dispatchers deciding without a shared view of waiting jobs, available drivers and routes
Drivers losing work and proof of delivery when connectivity drops
Customers phoning the office for delivery status
Expiring vehicle and driver documents surfacing only after a missed delivery
AI tools that change live operations without permission scope, sources or an approval step
Core Features & Capabilities
Production-ready enterprise components built for high reliability and clean auditability.
One flexible job model for deliveries, pickups, transfers, returns and service visits with multi-stop routes, time windows and notes
Map-centric dispatch control tower pairing the unassigned queue with available drivers and routes
Installable driver PWA with shift view, stops, navigation, arrival actions and an offline queue
Photo or signature proof of delivery closing every job
Customer portal with self-service requests and a public tracking page by code, with status timeline and proof retrieval, no sign-in needed
AI assistant with operations, fleet and finance specialist agents, streamed reasoning, cited sources and approval cards for every proposed change
Fleet readiness: vehicles, driver shifts, fuel, maintenance, work orders and expiring compliance documents
Finance: expenses, fuel, charges and invoices, plus on-time delivery, driver and vehicle performance reports with exports
Role-based permissions across branches with an audit trail covering human and AI actions
Private knowledge base over the operator's own documents and scheduled automations that summarise the day
Voice questions to the assistant from the cab and spoken answers
Any OpenAI-compatible AI provider with keys encrypted at rest
Module Overview (4-Tier Capability Classification)
To maintain delivery clarity, architectural governance, and prevent scope creep, all platform modules are categorized into our standardized 4-tier capability structure:
Jobs & Proof of Delivery
One flexible job model for fleet work.
Dispatch Control Tower
Assign the next job in context.
Driver PWA
Installable driver app for the field.
Customer Portal & Tracking
Self-service for customers.
Fleet Readiness & Compliance
Readiness kept in view before the next assignment.
Finance & Performance
Costs and performance reporting.
Roles, Branches & Audit
Controlled access across branches.
AI Assistant with Approval Cards
Specialist agents answer from live data.
Administration
Configuration panel for the operator.
External System Connections
Scoped separately.
User Roles & Permission Boundaries
Role-Based Access Control (RBAC) ensures users only access approved operational screens and audit-stamped records.
Reviews all branches and reports, configures roles, permissions and approval rules, sets up the AI provider, knowledge base and automations, and reviews the audit trail.
Reviews all branches and reports, configures roles, permissions and approval rules, sets up the AI provider, knowledge base and automations, and reviews the audit trail.
Prioritises unassigned jobs on the control tower, matches drivers and routes on the live map, spots late jobs and exceptions, and approves AI-proposed reassignments.
Manages vehicles, fuel, maintenance and work orders, and tracks driver shifts and expiring documents.
Records expenses and charges, and raises and reviews invoices.
Reviews reports and the audit trail of human and AI actions.
Completes stops with navigation and arrival actions and captures photo or signature proof of delivery.
Requests work from the customer portal, tracks a delivery by code without signing in and retrieves proof of delivery.
Operational Execution Workflow
Sequential lifecycle designed to eliminate duplicate handoffs and maintain end-to-end data integrity.
Create the job
Create the job with stops, time windows and notes.
Dispatch
Dispatch it to an available driver and route from the live map.
Complete stops
Driver completes stops in the PWA with proof of delivery.
Customer tracking
Customer follows the public tracking page and retrieves proof.
Record readiness and finance
Fleet and finance record readiness, expenses and invoices.
Review performance
Review on-time, driver and vehicle performance reports.
Ask the assistant
Ask the AI assistant for a briefing or a change proposal to approve.
Supported Platforms & Client Interfaces
Tailored interfaces allowing field staff, desktop managers, and executives to access operational data natively.
Operations Control Tower
Dispatch board with live map, unassigned queue and available drivers; vehicle, driver, shift and compliance document management; expenses, charges, invoices and performance reports; AI assistant with streamed reasoning, sources and approval cards.
Driver App (PWA)
Shift view with stops and navigation, arrival actions and delivery updates, photo and signature proof of delivery, and voice questions to the assistant from the cab. Installable with an offline queue.
Customer Portal & Public Tracking
Submit requests and follow job status, public tracking page by tracking code and proof-of-delivery retrieval.
Admin Dashboard
Branches, users, roles and permissions; job types, stop types, status labels and time windows; vehicles, drivers, shifts and compliance documents; AI provider, models, knowledge base and automation schedules; expense, charge and invoice settings; reports, exports and audit trail.
Staff Portal
Role-specific access and workflows confirmed in the agreed product scope.
Delivery / Service Agent Application
Create a delivery, pickup, transfer, return or service job with stops and windows, assign it to an available driver and route from the dispatch board, driver completes stops with photo or signature proof, and the customer follows the public tracking page.
Backend REST API
REST endpoints used by the web and admin applications, authentication and session handling, role and permission checks, and integration endpoints.
Database
Database schema for every module, migration files and first-run reference data.
Verified Integrations & Technical Prerequisites
Dependencies cataloged prior to implementation to prevent integration blockers during deployment.
OpenAI-Compatible AI Provider
Any OpenAI-compatible provider configured in the application.
Map and Navigation Provider
Provider for dispatch and driver routing.
Voice Questions and Spoken Answers
Voice interaction with the assistant.
Public Tracking Links
Tracking links for customer notifications.
Spreadsheet Report Export
Export reports to spreadsheets.
ERP, Accounting, Telematics, SMS and WhatsApp APIs
Connections scoped separately.
AI Capabilities & Data Privacy Boundaries
AI availability differs by product. The items below describe the published product scope; confirm provider configuration, data handling and human review controls for your deployment.
Specialist agents
A supervisor routes each question to operations, fleet or finance specialist agents that read the buyer's own jobs, drivers, vehicles and documents. Answers stream with reasoning and cite the records and passages used.
Approval cards
Any create, assign or update is proposed as a card with the exact details, which a person approves or rejects.
Knowledge base, automations and voice
A private knowledge base over the operator's own documents, scheduled automations that summarise the day and flag exceptions, and voice questions and spoken answers.
Provider choice
Any OpenAI-compatible provider can be connected, with separate model choices for chat, reasoning and embeddings.
Hosting & Deployment Models
Deploy on client-owned cloud accounts or choose Krusam-managed dedicated infrastructure.
Client-Controlled VPS or Cloud Server
Run on a VPS or cloud server you control.
Custom Domain with SSL
A custom domain with SSL configured during deployment.
Environment Setup and Migration
Environment setup and database migration assistance.
White-Label Rights & Customization Scope
When you deploy under your own brand, the application is provisioned with your color scheme, domain names, customer email templates, and corporate logo with zero Krusam customer-facing references.
Licensing Options Comparison Matrix
Clear, transparent commercial structures matching your operational size and developer capabilities.
Standard Usage License
Single-tenant deployment on managed or client infrastructure for internal team operations.
White-Label Branding License
Full platform rebranding under your corporate identity with complete customer-facing anonymity.
Self-Hosted Deployment
Direct deployment onto client-owned cloud accounts (AWS, GCP, Azure) or private bare-metal VPS.
Source-Code Access & Developer Extension Rights (Agreement-dependent)
Controlled source-code access empowering internal engineering teams to build custom extensions.
Resale / Sublicensing Rights (Agreement-dependent)
Commercial distribution license for system integrators, MSPs, and consulting agencies.
Selected Krusam software products are available with configurable branding, self-hosting and source-code licensing options. Modification, ownership, redistribution and resale rights depend on the applicable commercial agreement.
Core platform software intellectual property is retained by Krusam or its authorized licensors under applicable commercialization rights. Standard deployments provide an operating usage license without automatic IP transfer. Modification, ownership of custom extensions, redistribution, and resale rights are governed strictly by the applicable written commercial agreement.
Phased Implementation & Onboarding Process
Standardized four-phase deployment plan ensuring verified data migration and zero business downtime.
Requirements and brand assets
White-label branding applied
Deployment and integrations
Migration, testing and handover
Ways to Buy
- With source code: Krusam Fleet is delivered with the complete source code included in the agreed product scope, covering frontend, backend, admin dashboard, database schema and any applicable mobile application code. Source-code access, licensing rights and ownership terms are set out in the applicable purchase or licence agreement, so your own team can maintain and extend the application.
- Self-hosted: runs on hosting you control, such as your own VPS, cloud account or existing infrastructure. Deployment, database setup and migration assistance are included, and there is no mandatory monthly platform fee on the software itself. Payment gateways, SMS providers and hosting are billed by those providers directly.
- White-label: use your name, logo, colour scheme, domain and applicable templates; app-store assets apply where a mobile application is in scope. A standard branded deployment is estimated at approximately 2 weeks after scope and required assets are confirmed, subject to client approvals, data readiness, third-party dependencies and the written schedule.
- For agencies and resellers: agencies, studios and IT partners can take Krusam Fleet to their own clients under their own brand. Licensing terms for reselling, the number of deployments permitted and any ongoing support arrangement are defined in the applicable agreement before the engagement starts.
Reports and Analytics
- On-time delivery performance
- Driver performance and workload
- Vehicle utilisation and readiness
- Late and exception jobs
- Fuel, expense and charge summary
- Invoice and billing status
- Compliance document expiry
- Branch-level operations summary
- Audit trail of human and AI actions
- Scheduled daily summaries and exception flags
What You Receive
After purchase you receive the complete source code for the agreed project scope. Branding, basic setup, deployment and migration assistance are included as agreed. A standard branded setup is estimated at approximately 2 weeks after required assets and access are confirmed, subject to the written schedule and third-party dependencies. Three months of technical support starts on the confirmed delivery date.
- Responsive operations web application source code
- Driver PWA and customer portal source code
- Backend API source code for the agreed scope
- Database schema and migration files
- AI agent, knowledge-base and automation configuration included in scope
- Setup and deployment documentation
- Complete source code for the applications and modules in the agreed purchase scope
- Frontend application source code
- Backend API source code
- Admin dashboard source code
- Application setup documentation
- Environment configuration guidance
- White-label branding support
- Basic deployment assistance
- Server and database migration assistance
- 3 months of technical support
Deployment and Migration Support
Krusam provides basic migration and deployment assistance to help move the application to your server, VPS, cloud hosting or supported hosting environment. This includes environment setup guidance, database migration, application build guidance and basic deployment verification. Data migration covered: vehicle, driver and customer master data; branch and user records; open jobs and agreed historical job data; compliance documents and expiry dates; import validation before the production cutover.
- Not covered: hosting fees
- Not covered: domain charges
- Not covered: paid third-party APIs
- Not covered: SMS, email, maps and payment-gateway charges
- Not covered: major server architecture changes, which are quoted separately
- Not covered: new features and large customizations
Three Months Technical Support
Every Krusam project includes three months of technical support from the confirmed delivery date. It covers installation guidance, deployment-related assistance, configuration help, clarification of the existing codebase and correction of verified issues within the delivered project scope. Additional development, custom features and support after the three-month period can be provided under a separate support or development agreement.
- Included: installation guidance
- Included: environment configuration help
- Included: deployment clarification
- Included: database migration clarification
- Included: existing-feature usage guidance
- Included: verified bug fixes within the delivered scope
- Included: basic codebase clarification
- Included: build and release guidance
- Not included: new modules
- Not included: new business workflows
- Not included: major UI redesigns
- Not included: third-party service fees
- Not included: new third-party integrations
- Not included: infrastructure or hosting costs
- Not included: continuous server administration
- Not included: changes outside the original agreed scope
Source Code and Licensing
The customer receives the complete source code included in the agreed product scope. The application can be deployed under your brand, domain and hosting environment, and you can maintain, extend and customize it according to the applicable purchase or licence agreement.
- Scope: applicable source code for the responsive web application, driver PWA, customer portal, backend API, database schema, migrations, AI agent workflows and setup documentation included in the agreed purchase scope
- Licence type: Commercial License / Software Grant
- Usage, copyright and resale terms are defined in the applicable agreement
Market Notes
Krusam Fleet is client-hosted, so each deployment can be scoped around the buyer's currency, timezone, payment providers, data-hosting preference and local integration requirements. These notes describe planning considerations, not a local office or completed client claim. Delivery is coordinated remotely from Hyderabad.
- India and Hyderabad: for Indian courier, delivery and field service fleets, review INR quotations, GST or tax fields, local hosting preferences, SMS or WhatsApp notification providers and any map or ERP integration needed for the agreed scope.
- UAE and Gulf: confirm AED billing, branch and zone terminology, timezone, language and hosting requirements. Arabic interfaces and new integrations are scoped separately when not already included.
- USA, UK and global: align currency, timezone, dispatch processes, data-hosting country, map provider and AI-provider requirements with the product configuration before implementation.
- Currencies by market: India INR, United States USD, United Kingdom GBP, Australia AUD, United Arab Emirates AED, Saudi Arabia SAR, Canada CAD, Singapore SGD, Germany EUR, Ireland EUR, Malaysia MYR, Indonesia IDR.
- USA and Canada: review USD/CAD billing, payment-provider eligibility and your preferred hosting country. Gateway and infrastructure choices depend on the product and agreed scope.
- UK and Europe: review GBP/EUR billing, payment providers, export needs and the required hosting country. Hosting alone does not establish regulatory compliance.
- Australia and Singapore: confirm AUD/SGD billing, gateway availability and your required hosting country. Payment and deployment options are reviewed for the actual application.
- Other locations: discuss payment, tax, timezone and hosting requirements for your deployment.
Ready-Made Compared to Alternatives
Evaluating ready-made software against custom development from scratch or recurring monthly SaaS subscriptions.
- Ready-made Krusam Fleet: 2-week setup estimate with final schedule confirmed after scope review; one-time quotation per agreed scope; full source-code handover; self-hosted on your VPS (Hostinger, AWS, DigitalOcean); no recurring platform fees.
- Custom build from scratch: onboarding varies by vendor and scope; agency quotes vary, so compare the written quotation; code handed over at project sign-off; cloud infrastructure setup; risks include scope changes, milestone delays and untested edge cases.
- Third-party rental SaaS: onboarding varies by vendor and scope; compare actual subscription and usage charges; check the vendor's source and export terms; check available hosting and residency options; compare supported extensions and APIs.
- Business owner benefits: full source-code handover for the agreed fleet operations scope; an AI assistant grounded in permission-scoped live fleet records with sources; connected job, dispatch, driver, vehicle, customer and finance workflows; client-controlled deployment without a mandatory monthly software fee; proof of delivery and public tracking that reduce status-chasing calls; human approval for every AI-proposed change and a shared audit trail.
Languages
- The product page is also offered in Bahasa Indonesia.
Frequently Asked Questions
Realistic, truthful answers addressing licensing, hosting rights, and customization boundaries.
What is Krusam Fleet?
Krusam Fleet is an AI-powered, browser-based fleet management and dispatch system. It connects jobs, dispatch, drivers, vehicles, customer tracking, proof of delivery, compliance documents, finance and a permission-scoped AI assistant in one operational workspace.
Which fleet workflows does Krusam Fleet cover?
Deliveries, pickups, transfers, returns and service visits with multi-stop jobs and time windows, a map-centric dispatch board, driver shifts and navigation, photo or signature proof of delivery, customer requests and public tracking, vehicles, fuel, maintenance, work orders, expiring documents, expenses, charges, invoices and performance reports.
How does the Krusam Fleet AI assistant work?
A supervisor routes each question to operations, fleet or finance specialist agents that read the buyer's own jobs, drivers, vehicles and documents. Answers stream with reasoning and cite the records and passages used. Any create, assign or update is proposed as a card that a person approves or rejects.
Can the AI assistant change live fleet data on its own?
No. Every write the assistant wants to make is presented as an approval card with the exact details. Retrieval is scoped to the organisation and branches the signed-in user can access, and AI actions are written to the same audit trail as human actions.
Is there a driver app?
Yes. Drivers use an installable progressive web app with a focused shift view, stops, navigation, arrival actions, notes and photo or signature proof of delivery. It keeps an offline queue for patchy connectivity. Native Android and iOS applications are not listed as included and can be quoted separately.
How do customers track deliveries?
Customers enter a tracking code on the public tracking page to see the latest status and delivery timeline without signing in. The customer portal also lets them submit requests and retrieve proof of delivery.
Does Krusam Fleet support multiple branches?
Yes. Branches and teams share one workspace with role-based permissions, so each branch sees its own scope while leadership sees the whole network. Branch structure and rules are confirmed during configuration.
Can it track vehicle and driver compliance?
Yes. Vehicles, driver shifts, fuel, maintenance, work orders and expiring compliance documents stay in view so readiness problems surface before the next assignment.
Which AI providers can Krusam Fleet use?
Any OpenAI-compatible provider can be connected, with separate model choices for chat, reasoning and embeddings. API keys are encrypted at rest and stay in the buyer's deployment. Provider usage costs are separate from the product.
Can Krusam Fleet be white-labeled and self-hosted?
Yes. Krusam can apply the buyer's name, logo, colours, domain, terminology and document branding, then assist with deployment on client-controlled infrastructure. Source-code access and permitted use are defined in the written commercial agreement.
Can Indian or Hyderabad delivery fleets use Krusam Fleet?
Yes. It can be scoped for Indian courier, delivery and field service operations, including INR quotations, GST or tax fields, timezone, local hosting preferences and notification or map integrations. It is delivered remotely from Hyderabad; the written scope confirms the actual configuration.
Can it be configured for UAE or global operations?
Yes. UAE, Gulf and global deployments can review currency, timezone, language, zone terminology, hosting country, map provider and AI-provider requirements. Arabic interfaces, new integrations and regulatory work are separate scope items unless expressly included.
Is the source code included and how long does setup take?
Applicable source code, database materials and setup documentation are included in the agreed product scope. Standard branded setup is estimated at approximately two weeks after scope, assets, hosting access and required credentials are confirmed; three months of technical support starts at delivery.
Is a mobile application included?
Krusam Fleet ships as a web and progressive web application. Native mobile builds are an optional add-on quoted separately, so mobile source code is delivered only when the agreed package includes it.
Is migration support included?
Yes. Basic setup, deployment and database migration assistance is included for moving the application to a supported hosting environment.
How much technical support is included?
Three months of technical support is included from the confirmed project delivery date.
Are hosting and third-party charges included?
No. Hosting, domain registration, SMS, email, maps, payment gateways and other paid third-party services are separate.
Can I request new features?
Yes. New features and major customizations can be developed under a separate quotation based on the required scope.
Is pricing published?
No. Every purchase is quoted on scope: product, branding, deployment target, integrations and customisation. Enquire on WhatsApp with your requirement and Krusam returns a written quotation after a walkthrough.
Can I see the product before buying?
Yes. Enquire on WhatsApp and the Krusam team will arrange a guided walkthrough.
Schedule a Walkthrough of Krusam Fleet
Message Krusam on WhatsApp with your market, branding and integration needs to get a scoped, one-time quotation.