White-Label Food Delivery App with Restaurant, Rider and Admin Apps
Launch your own multi-restaurant delivery marketplace with customer, rider, restaurant and admin apps.
Krusam Food Delivery is a white-label, multi-restaurant food delivery platform for founders, regional aggregators, cloud kitchen networks and restaurant groups who want their own ordering business instead of paying commission on every order to a third-party app. One purchase covers four connected applications on a single Node.js and MySQL backend: a Flutter customer app, a Flutter delivery partner app, a 22-page restaurant portal and a 40-page admin console. It handles ordering, auto-dispatch, OTP handover, refunds and weekly settlements, and money is stored in whole paise on a balanced ledger. It is delivered with source code for the agreed scope, and Krusam charges no per-order platform fee.
Business Challenges Addressed
Engineered to resolve real operational bottlenecks, fragmented data handoffs, and spreadsheet friction.
Commission of 16-30% on every aggregator order
Four separate apps to build and keep in sync
Riders and kitchens out of step
Refunds and payouts handled in spreadsheets
Cash on delivery that never reconciles
Customer data exposed to staff and riders
Core Features & Capabilities
Production-ready enterprise components built for high reliability and clean auditability.
Four connected apps on one backend: Flutter customer app, Flutter delivery partner app, 22-page restaurant portal and 40-page admin console
Auto-assignment dispatch when a restaurant accepts, with a dispatch queue and audited manual overrides
Status-based tracking across eight stages with a 4-digit OTP handover at the door
Maker-checker finance: refunds below ₹200 auto-approve, refunds above ₹1,000 need two approvers, weekly settlements and payouts
Location-first discovery with veg-only toggle, filters, menus with variants and add-ons, and a one-restaurant cart
Transparent bill with item total, delivery fee, platform fee, GST and optional rider tip
Payment by Google Pay, PhonePe, any UPI ID, cards, netbanking or cash on delivery on the provider's hosted page
Kitchen board with colour-coded timers, kitchen bell, printed tickets and preparation-time acceptance
Rider app with guided KYC, one offer at a time with a countdown, pickup code, cash wallet and weekly payouts
Delivery zones by radius or polygon, service areas with blackout windows and per-trip and per-km partner pay
Coupons, banners and push, SMS, email and in-app campaigns with A/B tests and a second approver
Support tickets, fraud rules, privacy requests, five admin roles, immutable audit log and system health
Customer data masked by default, with every reveal audited
Source code, branding and three months of technical support included
Module Overview (4-Tier Capability Classification)
To maintain delivery clarity, architectural governance, and prevent scope creep, all platform modules are categorized into our standardized 4-tier capability structure:
Customer App (Android & iOS)
Location-first ordering experience built in Flutter for Android and iOS.
Checkout & Payments
A transparent bill and payment on the provider's hosted page. A failed payment never creates an order.
Status-Based Tracking & OTP Handover
Order tracking without sharing the rider's live location.
Restaurant Portal
22 pages for owners, branch managers and kitchen staff.
Menu, Hours & Branches
Full control over what is sold, when and where.
Delivery Partner App
Flutter rider app for Android and iOS covering onboarding through payout.
Live Operations & Dispatch
A control board for every order in flight.
Marketplace & Onboarding
Directories, approvals and moderation for restaurants and riders.
Delivery Network
Zones, service areas and pay rules for the delivery fleet.
Finance with Maker-Checker Controls
Money in whole paise on a balanced ledger.
Growth & Engagement
Offers and campaigns with controls.
Support, Trust & Administration
Support queue, risk controls and governance.
Admin Panel Capabilities
Summary of what the back-office team can do.
Customer App Highlights
Everyday actions available to customers.
User Roles & Permission Boundaries
Role-Based Access Control (RBAC) ensures users only access approved operational screens and audit-stamped records.
Sets a delivery location, browses restaurants, orders and pays by UPI, card or cash on delivery, tracks by status and shares the delivery code at the door.
Accepts orders with a preparation time, manages the menu, stock, hours, offers and branches, and reviews earnings, payments and weekly settlements.
Runs the kitchen board, manages the menu, stock, hours and offers for the branch, and reviews payments and settlements.
Hears new orders, starts preparing and marks them ready, adds a delay or prints a kitchen ticket.
Completes KYC and goes online, accepts an offer, collects with the pickup code and delivers with the OTP, tracks earnings, deposits cash and receives weekly payouts.
Holds the highest administrative access across the marketplace, one of five admin roles.
Administers the marketplace platform within the five admin roles.
Watches the live operations board, assigns or reassigns delivery partners and approves restaurants and riders.
Approves refunds, settlements and payouts, proposes or approves commission and fee changes and runs reconciliation reports.
Answers tickets from customers, restaurants and riders and escalates or resolves with canned replies and internal notes.
Operational Execution Workflow
Sequential lifecycle designed to eliminate duplicate handoffs and maintain end-to-end data integrity.
Buy
Get the complete source code from Krusam.
Brand
Set your marketplace name, logo, colours and domain.
Configure
Add zones, fees, commission and your payment, SMS and push accounts.
Launch
Onboard restaurants and riders, then publish the customer and partner apps under your brand.
Supported Platforms & Client Interfaces
Tailored interfaces allowing field staff, desktop managers, and executives to access operational data natively.
Customer App
Flutter app for Android and iOS: location, discovery, menu, cart, checkout and status-based tracking.
Delivery Partner App
Flutter app for KYC, offers, pickup, OTP delivery, earnings, cash wallet and weekly payouts.
Restaurant Portal
22-page web portal for live orders, kitchen board, menu, hours, branches, offers, reviews, analytics and settlements.
Admin Console
40-page console for operations, marketplace, customers and privacy, delivery network, finance, growth, support, insights and administration.
Verified Integrations & Technical Prerequisites
Dependencies cataloged prior to implementation to prevent integration blockers during deployment.
Razorpay Payments & RazorpayX Payouts (your account)
Customer payments and partner payouts to bank or UPI, configured with your own account.
UPI, Cards, Netbanking & Cash on Delivery
Payment methods built into the checkout.
MSG91 or Twilio SMS (your account)
SMS for one-time codes, configured with your own account.
Firebase Cloud Messaging Push
Push notifications to the customer and partner apps.
SendGrid or Resend Email
Transactional email delivery.
OpenStreetMap Maps
Maps used in the platform; Google Maps directions are used in the partner app.
Other Payment Gateways & POS Systems
Other gateways such as Stripe and POS systems are custom integrations quoted separately.
Hosting & Deployment Models
Deploy on client-owned cloud accounts or choose Krusam-managed dedicated infrastructure.
Client-Controlled Hosting
Runs on infrastructure you control rather than a vendor platform. Single business, one organisation per deployment.
White-Label Rights & Customization Scope
When you deploy under your own brand, the application is provisioned with your color scheme, domain names, customer email templates, and corporate logo with zero Krusam customer-facing references.
Licensing Options Comparison Matrix
Clear, transparent commercial structures matching your operational size and developer capabilities.
Standard Usage License
Single-tenant deployment on managed or client infrastructure for internal team operations.
White-Label Branding License
Full platform rebranding under your corporate identity with complete customer-facing anonymity.
Self-Hosted Deployment
Direct deployment onto client-owned cloud accounts (AWS, GCP, Azure) or private bare-metal VPS.
Source-Code Access & Developer Extension Rights (Agreement-dependent)
Controlled source-code access empowering internal engineering teams to build custom extensions.
Resale / Sublicensing Rights (Agreement-dependent)
Commercial distribution license for system integrators, MSPs, and consulting agencies.
Selected Krusam software products are available with configurable branding, self-hosting and source-code licensing options. Modification, ownership, redistribution and resale rights depend on the applicable commercial agreement.
Core platform software intellectual property is retained by Krusam or its authorized licensors under applicable commercialization rights. Standard deployments provide an operating usage license without automatic IP transfer. Modification, ownership of custom extensions, redistribution, and resale rights are governed strictly by the applicable written commercial agreement.
Phased Implementation & Onboarding Process
Standardized four-phase deployment plan ensuring verified data migration and zero business downtime.
Requirements and brand assets
White-label branding applied
Deployment and integrations
Migration, testing and handover
Ways to Buy
Four ways to take Krusam Food Delivery to market.
- With source code: delivered with the complete source code for the agreed scope, including frontend, backend, admin dashboard, database schema and any applicable mobile application code. Access, licensing and ownership terms are set out in the purchase or licence agreement so your own team can maintain and extend it.
- Self-hosted: runs on hosting you control, such as your own VPS, cloud account or existing infrastructure. Deployment, database setup and migration assistance are included, and there is no mandatory monthly platform fee on the software. Payment gateways, SMS providers and hosting are billed by those providers directly.
- White-label: use your name, logo, colour scheme, domain and applicable templates, with app-store assets where a mobile application is in scope. A standard branded deployment is estimated at approximately 2 weeks after scope and required assets are confirmed, subject to client approvals, data readiness, third-party dependencies and the written schedule.
- Agencies and resellers: agencies, studios and IT partners can take the product to their own clients under their own brand. Reselling terms, the number of deployments permitted and any ongoing support arrangement are defined in the agreement before the engagement starts.
Reports and Analytics
- Marketplace dashboard: orders, GMV, platform revenue, restaurants, riders and customers
- Ten report views: orders, revenue, restaurants, customers, delivery, cancellations, payments, commission, geography and promotions
- Finance reports: reconciliation, settlement register, payout register, refund ledger, journal and exceptions
- Restaurant analytics: gross against net, bestsellers and why orders fail
- Rider earnings, deliveries and completion rate
- Scheduled CSV exports and anomaly alerts
- Immutable audit log of admin and system actions
What You Receive
- Source code for the Express API, background worker and MySQL schema
- Source code for the Next.js admin console and restaurant portal
- Source code for the Flutter customer and delivery partner apps
- Docker Compose and Nginx setup to host on your own servers
- Setup documentation and admin training at handover
- Three months of technical support
- Complete source code for the applications and modules in the agreed purchase scope
- Frontend application source code
- Backend API source code
- Admin dashboard source code
- Database schema and migration files
- Mobile application source code (Android and iOS)
- Application setup documentation
- Environment configuration guidance
- White-label branding support
- Basic deployment assistance
- Server and database migration assistance
- 3 months of technical support from the confirmed delivery date
Deployment and Migration Support
Krusam provides basic migration and deployment assistance to move the application to your server, VPS, cloud hosting or supported hosting environment. This includes environment setup guidance, database migration, application build guidance and basic deployment verification. Covered data loading: the restaurants, menus and service areas you supply, as agreed in scope; payment, payout, SMS, push and email provider setup; and Docker deployment on your own server.
- Not covered: hosting fees
- Not covered: domain charges
- Not covered: paid third-party APIs
- Not covered: SMS, email, maps and payment-gateway charges
- Not covered: major server architecture changes, which are quoted separately
- Not covered: new features and large customizations
Three Months Technical Support
Every project includes three months of technical support from the confirmed delivery date, covering installation guidance, deployment-related assistance, configuration help, clarification of the existing codebase and correction of verified issues within the delivered scope.
- Included: installation guidance
- Included: environment configuration help
- Included: deployment clarification
- Included: database migration clarification
- Included: existing-feature usage guidance
- Included: verified bug fixes within the delivered scope
- Included: basic codebase clarification
- Included: build and release guidance
- Not included: new modules
- Not included: new business workflows
- Not included: major UI redesigns
- Not included: third-party service fees
- Not included: new third-party integrations
- Not included: infrastructure or hosting costs
- Not included: continuous server administration
- Not included: changes outside the original agreed scope
- Additional development, custom features and support after the three-month period can be provided under a separate support or development agreement
Source Code and Licensing
You receive the complete source code included in the agreed product scope and can deploy it under your brand, domain and hosting environment. You can maintain, extend and customize it according to the applicable purchase or licence agreement. Licence type: Commercial License / Software Grant.
- Express API and background worker
- MySQL schema and Drizzle migrations
- Next.js admin console and restaurant portal
- Flutter customer and delivery partner apps for Android and iOS
- Docker Compose and Nginx setup
- Customer, restaurant and rider data stay on servers you control
- Exact money handling with whole-paise amounts and a balanced ledger
Market Notes
Krusam Food Delivery is client-hosted, so each deployment can be scoped around your currency, timezone, payment providers, data-hosting preference and local integration requirements. These notes describe planning considerations, not a local office or completed client claim.
- India and Hyderabad: built for Indian cities first, with INR in whole paise, IST, UPI, cards, netbanking and cash on delivery through Razorpay, RazorpayX payouts, phone sign-in with MSG91 SMS, and English, Telugu, Hindi and Urdu. Restaurant onboarding collects the FSSAI licence, PAN and a cancelled cheque. GST on restaurant services and delivery supplied through an e-commerce operator, FSSAI e-commerce rules and DPDP Act consent should be confirmed with your tax and legal advisers before launch.
- UAE and Gulf: for Dubai, Abu Dhabi, Riyadh and Doha, the apps run in your own brand with local currency and zones configured at setup. Razorpay is India-focused, so Gulf card gateways such as Network International, PayTabs or Checkout need a custom integration, and Arabic interface text is scoped separately. Confirm municipal food-safety and delivery-rider rules locally.
- UK and Europe: delivery zones, fees and commission rules adapt to UK and European cities, and customer data stays on hosting you choose. Stripe or another local gateway replaces Razorpay as a custom integration, and allergen information, VAT and GDPR consent should be reviewed with your adviser before launch.
- USA and Canada: for independent delivery marketplaces in North American cities, Stripe checkout and payouts, tipping and imperial distances are configured or integrated as scoped. Sales tax on delivery fees, local delivery-worker rules and state privacy laws such as the CCPA stay with the operator and their adviser.
- Southeast Asia: for Malaysia, Indonesia and the Philippines, the cash-on-delivery wallet and status-based tracking suit motorbike delivery fleets. Local wallets such as GrabPay, GoPay, GCash or FPX need a custom integration; confirm halal labelling and local food-safety rules before launch.
- Africa: for Lagos, Nairobi and Accra, cash on delivery with rider cash reconciliation and OTP handover support markets where card use is still growing. Mobile money and gateways such as M-Pesa, Paystack or Flutterwave need a custom integration.
- Other currency markets: India (INR), United States (USD), United Kingdom (GBP), Australia (AUD), United Arab Emirates (AED), Saudi Arabia (SAR), Canada (CAD), Singapore (SGD), Germany (EUR), Ireland (EUR), Malaysia (MYR) and Indonesia (IDR). Delivery is coordinated remotely from Hyderabad, and currency, language, hosting and payment requirements are reviewed against the included scope. Hosting alone does not establish regulatory compliance, and Arabic interfaces and new integrations are separately scoped.
Ready-Made Compared to Alternatives
Ready-made software compared with custom development from scratch or recurring monthly SaaS subscriptions.
- Ready-made Krusam Food Delivery: 2-week setup estimate with the final schedule confirmed after scope review; one-time quotation per agreed scope; full source-code handover included; self-hosted on your VPS (for example Hostinger, AWS or DigitalOcean); no recurring platform fees
- Custom build from scratch: onboarding varies by vendor and scope; agency quotes vary, so compare the written quotation; code handed over at project sign-off; cloud infrastructure setup; risks include scope changes, milestone delays and untested edge cases
- Third-party rental SaaS: onboarding varies by vendor and scope; compare actual subscription and usage charges; check the vendor's source and export terms; check available hosting and residency options; compare supported extensions and APIs
Languages
- English, Telugu, Hindi and Urdu ready in platform settings
- Other languages on request
- Arabic with right-to-left layout scoped separately
Frequently Asked Questions
Realistic, truthful answers addressing licensing, hosting rights, and customization boundaries.
What is Krusam Food Delivery?
Krusam Food Delivery is a white-label, multi-restaurant food delivery platform. It includes a customer app and a delivery partner app for Android and iOS, a restaurant portal and an admin console on one backend, sold with the source code and run on hosting you control under your own brand.
Which apps are included in Krusam Food Delivery?
Four connected apps: the Flutter customer app, the Flutter delivery partner app, the restaurant portal with 22 pages for owners, managers and kitchen staff, and the admin console with 40 pages for operations, finance, growth, support and administration. The Express API, background worker and MySQL database are included too.
Can I see the product before buying?
Yes. Enquire on WhatsApp and the Krusam team will arrange a guided walkthrough.
Is Krusam Food Delivery a Swiggy or Zomato clone?
It covers the same marketplace pattern, with location-first discovery, a restaurant portal, rider dispatch and settlements, but it is an original product with its own design and code. You run it under your own brand and set your own commission, delivery fee and platform fee.
Does the customer see the rider's live location?
No. Tracking is status-based across eight stages, from placed to delivered, with a static map of the restaurant and the delivery point. The rider's live position is never shared with customers, and a 4-digit code at the door confirms the handover.
Which payment methods and providers are supported?
Customers pay by Google Pay, PhonePe, any UPI ID, cards, netbanking or cash on delivery through Razorpay on the provider's hosted page, and partner payouts go through RazorpayX to bank or UPI. Other gateways such as Stripe are custom integrations quoted separately.
How are refunds, settlements and payouts controlled?
Money is stored in whole paise on a balanced ledger. Refunds below ₹200 approve automatically, refunds above ₹1,000 need two different approvers, restaurants are settled weekly after finance approval, and rider payouts deduct cash collected on delivery.
How much does Krusam Food Delivery cost, and is there a per-order fee?
Price depends on branding, app-store submissions, integrations and data loading in scope, so a one-time written quotation follows a guided walkthrough. Krusam charges no per-order or monthly platform fee; hosting, SMS, payment gateway and app-store fees are paid to those providers.
How long does it take to launch Krusam Food Delivery?
A standard branded deployment is estimated at approximately two weeks after the scope, brand assets, hosting access and provider accounts are confirmed. Google Play and App Store reviews run on each store's own timeline, so plan the public launch after approval.
Is the source code included, and what does the license allow?
Yes. The API, worker, database migrations, admin console, restaurant portal, both Flutter apps and the Docker setup are handed over. The commercial license covers use, modification and deployment for your own marketplace; running it for other businesses needs a reseller arrangement.
Which languages does Krusam Food Delivery support?
English, Telugu, Hindi and Urdu are ready in the platform settings. Further languages, including Arabic with right-to-left layout, are scoped separately.
What does Krusam Food Delivery not include?
Restaurants, riders, food-safety licences, payment gateway and SMS accounts, hosting, and Google Play and App Store developer accounts are not included. GST registration, FSSAI e-commerce obligations and privacy-law compliance stay with the operator and their advisers.
Is migration support included?
Yes. Basic setup, deployment and database migration assistance is included for moving the application to a supported hosting environment.
How much technical support is included?
Three months of technical support is included from the confirmed project delivery date.
Can the application use my branding?
Yes. Branding covers business name, logo and app icons, brand colour palette and typography, your own domain and SSL certificate, login, email and notification templates, invoice, receipt and report branding, app-store listing assets under your developer account, content, labels and terminology for your market, and currency, timezone, tax and language settings. Because you also receive the source code, any branding element not covered during setup can be changed by your own team afterwards.
Are hosting and third-party charges included?
No. Hosting, domain registration, SMS, email, maps, payment gateways and other paid third-party services are separate.
Can I request new features?
Yes. New features and major customizations can be developed under a separate quotation based on the required scope.
Is a mobile application included?
Yes. Krusam Food Delivery includes Android and iOS mobile application source code in its package. The applications listed for the product show the exact scope.
Schedule a Walkthrough of Krusam Food Delivery
Message Krusam on WhatsApp with your market, branding and integration needs to get a scoped, one-time quotation.