Restaurant Online Ordering and Table Booking Software
Digital menu, delivery and pickup orders, table reservations and revenue analytics for restaurants.
Krusam Restro is a ready-made restaurant ordering and table booking platform for dining restaurants, cafes, cloud kitchens and food courts. Guests browse a categorised menu with chef specials and offers, order for delivery or pickup, and reserve tables by date, guest count and time slot from a branded web app with mobile app support. The admin console manages menu items, variants, prices and stock status, configures table seating, monitors active reservations and orders, and reports daily revenue, item-wise sales and peak hours. Online payments run through your own Razorpay, Stripe or UPI accounts so no aggregator commission applies. QR-code table ordering and kitchen ticket screens can be added as customisation scope. Complete source code, your branding and deployment on your own server are included for restaurants in India, the UAE and other markets.
Business Challenges Addressed
Engineered to resolve real operational bottlenecks, fragmented data handoffs, and spreadsheet friction.
Third-party commission fees
Losing dine-in customers during peak hours
Clunky menu updates
Orders scattered across calls and chats
No view of what sells
No guest record
Core Features & Capabilities
Production-ready enterprise components built for high reliability and clean auditability.
Digital menu and online ordering with veg and non-veg tags, chef specials, offers and a cart for delivery or pickup
Table reservation by date, guest count and time slot against configured seating
Order desk with a live queue from received to preparing, ready and dispatched
Menu and seating manager for dishes, variants, toppings, prices and out-of-stock marking
Revenue analytics with daily revenue, item-wise sales, peak dining hours and payment logs
Your own Razorpay, Stripe or UPI accounts for payments, with no aggregator commission
Live order-status updates for customers (Received, Preparing, Dispatch, Ready)
Table status grid showing reserved, occupied and vacant tables in real time
Customer database with search, history and preferences
Feedback and reviews with guest ratings displayed
Checkout with digital wallets, cards, UPI and cash payments
Offer prices, chef-special tags and promotional discounts applied from the console
Installable PWA with mobile app support
Module Overview (4-Tier Capability Classification)
To maintain delivery clarity, architectural governance, and prevent scope creep, all platform modules are categorized into our standardized 4-tier capability structure:
Digital Menu and Online Ordering
Guest-facing ordering catalog.
Table Reservation
Booking against configured seating.
Order Desk
Single queue for incoming requests.
Menu and Seating Manager
Menu and seating administration.
Revenue Analytics and Guests
Sales insight and guest records.
Receipts and Billing
Bills and receipts from the console.
Customisation Scope
Not in the base product and quoted separately.
User Roles & Permission Boundaries
Role-Based Access Control (RBAC) ensures users only access approved operational screens and audit-stamped records.
Browses the menu, places delivery or pickup orders, reserves tables and tracks order status.
Serves orders and works with table reservations and seating.
Prepares orders and updates their status.
Manages the menu, seating, orders, reservations, customers and revenue reports from the admin console.
Operational Execution Workflow
Sequential lifecycle designed to eliminate duplicate handoffs and maintain end-to-end data integrity.
Guest browses menu and places order or reserves a table
The guest orders for delivery or pickup, or books a table by date, guest count and time slot.
Admin console receives order or reservation
The order desk and reservation view show the new request.
Staff prepare and serve or dispatch delivery
Staff prepare the order and serve it, or dispatch it for delivery, updating status as they go.
Bill settled online or at counter
Payment is completed online or at the counter.
Supported Platforms & Client Interfaces
Tailored interfaces allowing field staff, desktop managers, and executives to access operational data natively.
Customer Web Application
Food-ordering catalog with veg and non-veg tags, ratings and search, checkout with wallets, cards, UPI and cash, live order status and table booking. Installable as a PWA.
Admin Dashboard
Menu manager, real-time table status grid, customer database and sales metrics with top dishes, average dining bill and payment logs.
Staff Portal
Staff prepare and serve orders or dispatch deliveries.
Verified Integrations & Technical Prerequisites
Dependencies cataloged prior to implementation to prevent integration blockers during deployment.
Razorpay
Direct deposits into your own merchant account; gateway fees go to the provider.
Stripe
Direct deposits into your own merchant account; gateway fees go to the provider.
UPI QR Payments
UPI QR payments into your own account.
WhatsApp API
Configured during setup under your own provider account.
SMS Gateway
Configured during setup under your own provider account.
Thermal Printers, POS, Kitchen Display and Delivery Services
Direct printer and POS integration, kitchen display, rider dispatch and third-party delivery integrations are customisation scope.
Hosting & Deployment Models
Deploy on client-owned cloud accounts or choose Krusam-managed dedicated infrastructure.
Client-Controlled VPS
Runs on a VPS you control.
Local Server / Cloud VPS
Deployment on a local server or cloud VPS.
White-Label Rights & Customization Scope
When you deploy under your own brand, the application is provisioned with your color scheme, domain names, customer email templates, and corporate logo with zero Krusam customer-facing references.
Licensing Options Comparison Matrix
Clear, transparent commercial structures matching your operational size and developer capabilities.
Standard Usage License
Single-tenant deployment on managed or client infrastructure for internal team operations.
White-Label Branding License
Full platform rebranding under your corporate identity with complete customer-facing anonymity.
Self-Hosted Deployment
Direct deployment onto client-owned cloud accounts (AWS, GCP, Azure) or private bare-metal VPS.
Source-Code Access & Developer Extension Rights (Agreement-dependent)
Controlled source-code access empowering internal engineering teams to build custom extensions.
Resale / Sublicensing Rights (Agreement-dependent)
Commercial distribution license for system integrators, MSPs, and consulting agencies.
Selected Krusam software products are available with configurable branding, self-hosting and source-code licensing options. Modification, ownership, redistribution and resale rights depend on the applicable commercial agreement.
Core platform software intellectual property is retained by Krusam or its authorized licensors under applicable commercialization rights. Standard deployments provide an operating usage license without automatic IP transfer. Modification, ownership of custom extensions, redistribution, and resale rights are governed strictly by the applicable written commercial agreement.
Phased Implementation & Onboarding Process
Standardized four-phase deployment plan ensuring verified data migration and zero business downtime.
Requirements and brand assets
White-label branding applied
Deployment and integrations
Migration, testing and handover
Ways to Buy
- Krusam Restro with source code: delivered with the complete source code in the agreed scope, covering frontend, backend, admin dashboard, database schema and any applicable mobile application code. Source-code access, licensing and ownership terms are set out in the purchase or licence agreement so your team can maintain and extend it.
- Self-hosted Krusam Restro: runs on hosting you control, such as your own VPS, cloud account or existing infrastructure. Deployment, database setup and migration assistance are included, with no mandatory monthly platform fee on the software. Payment gateways, SMS providers and hosting are billed by those providers directly.
- White-label Krusam Restro: uses your name, logo, colour scheme, domain and applicable templates, with app-store assets where a mobile application is in scope. A standard branded deployment is estimated at about 2 weeks after scope and assets are confirmed, subject to approvals, data readiness, third-party dependencies and the written schedule.
- Krusam Restro for agencies and resellers: agencies, studios and IT partners can take it to their own clients under their own brand. Reselling terms, the number of permitted deployments and any ongoing support arrangement are defined in the agreement before the engagement starts.
Reports and Analytics
- Daily Restaurant Revenue
- Item Wise Sales
- Peak Dining Hours
What You Receive
After purchase you receive the complete source code for the agreed project scope. Branding, basic setup, deployment and migration assistance are included as agreed. Three months of technical support starts on the confirmed delivery date.
- Complete source code for the applications and modules in the agreed purchase scope
- Frontend application source code
- Backend API source code
- Admin dashboard source code
- Database schema and migration files
- Application setup documentation
- Environment configuration guidance
- White-label branding support
- Basic deployment assistance
- Server and database migration assistance
- 3 months of technical support
Deployment and Migration Support
Krusam provides basic migration and deployment assistance to move the application to your server, VPS, cloud hosting or supported hosting environment. This includes environment setup guidance, database migration, application build guidance and basic deployment verification.
- Not covered: hosting fees
- Not covered: domain charges
- Not covered: paid third-party APIs
- Not covered: SMS, email, maps and payment-gateway charges
- Not covered: major server architecture changes, which are quoted separately
- Not covered: new features and large customizations
Three Months Technical Support
Every project includes three months of technical support from the confirmed delivery date, covering installation guidance, deployment-related assistance, configuration help, clarification of the existing codebase and correction of verified issues within the delivered scope. Additional development and support after the three months can be provided under a separate agreement.
- Included: installation guidance
- Included: environment configuration help
- Included: deployment clarification
- Included: database migration clarification
- Included: existing-feature usage guidance
- Included: verified bug fixes within the delivered scope
- Included: basic codebase clarification
- Included: build and release guidance
- Not included: new modules
- Not included: new business workflows
- Not included: major UI redesigns
- Not included: third-party service fees
- Not included: new third-party integrations
- Not included: infrastructure or hosting costs
- Not included: continuous server administration
- Not included: changes outside the original agreed scope
Source Code and Licensing
You receive the complete source code in the agreed product scope. The application can be deployed under your brand, domain and hosting environment, and you can maintain, extend and customize it according to the purchase or licence agreement.
- Scope: applicable source code, database schema, included migrations and setup documentation for the applications and modules in the agreed purchase scope
- Licence type: Commercial License / Software Grant
- Usage, copyright and resale terms are set in the agreement
Market Notes
Delivery is coordinated remotely from Hyderabad. Each market states the payment gateways, billing currency, tax handling and hosting region that apply to a deployment there, so you can confirm commercial fit before enquiring. Currency, language, hosting and payment requirements are reviewed against this product's included scope.
- India: INR billing, tax fields, gateway credentials and India hosting requirements. Only integrations listed in the agreed scope are included.
- USA and Canada: review USD/CAD billing, payment-provider eligibility and your preferred hosting country. Gateway and infrastructure choices depend on the agreed scope.
- UAE and Gulf: confirm AED/SAR billing, language requirements, supported gateways and the exact hosting country. Arabic interfaces and new integrations are separately scoped where not included.
- UK and Europe: review GBP/EUR billing, payment providers, export needs and the required hosting country. Hosting alone does not establish regulatory compliance.
- Australia and Singapore: confirm AUD/SGD billing, gateway availability and your required hosting country. Payment and deployment options are reviewed for the actual application.
- Further markets with their billing currencies: Saudi Arabia (SAR), Germany (EUR), Ireland (EUR), Malaysia (MYR) and Indonesia (IDR).
Ready-Made Compared to Alternatives
- Ready-made Krusam Restro: 2-week setup estimate with the final schedule confirmed after scope review, one-time quotation per agreed scope, full source-code handover, self-hosted on your own VPS (Hostinger, AWS, DigitalOcean), and no recurring platform fees.
- Custom build from scratch: onboarding varies by vendor and scope, agency quotes vary so compare the written quotation, code is handed over at project sign-off, with cloud infrastructure setup. Risks include scope changes, milestone delays and untested edge cases.
- Third-party SaaS rental: onboarding varies by vendor and scope, compare actual subscription and usage charges, check the vendor's source and export terms, hosting and residency options, and supported extensions and APIs.
Frequently Asked Questions
Realistic, truthful answers addressing licensing, hosting rights, and customization boundaries.
Can I manage multiple outlets using Krusam Restro?
The base product runs one restaurant per deployment. Multi-outlet management with shared menus and branch-level reporting is delivered as customisation scope.
Can receipts be printed?
Bills and order receipts are generated in the console and can be printed from the browser. Direct thermal printer integration is handled as customisation scope for your printer model.
Does Krusam Restro include a kitchen display system?
The base product routes orders to the admin order desk with status updates. A dedicated kitchen display screen with ticket-level status is available as customisation scope.
Can guests order from a QR code at the table?
The menu is a public web page, so a QR code linking to it lets guests browse and order from their phones. Table-specific QR ordering with seat mapping is added as customisation scope.
How are dine-in, takeaway, and delivery orders tracked?
The order desk shows delivery and pickup orders with live status, while table reservations are tracked separately against configured seating. Rider dispatch and third-party delivery integrations are custom scope.
Which payment gateways can be integrated with Krusam Restro?
It integrates with standard payment gateways including Razorpay, Stripe and UPI QR payments, allowing direct deposits into your own merchant accounts.
Does Krusam Restro support discounts and offers?
Yes. Menu items can carry offer prices and chef-special tags, and promotional discounts are applied from the console. Bill splitting across payment methods is custom scope.
Can I see the product before buying?
Yes. Enquire on WhatsApp and the Krusam team will arrange a guided walkthrough.
Do I receive the complete source code?
Yes. You receive the complete source code included in the agreed project scope, including the available frontend, backend, admin dashboard, database schema and applicable mobile application source code.
Is migration support included?
Yes. Basic setup, deployment and database migration assistance is included for moving the application to a supported hosting environment.
How much technical support is included?
Three months of technical support is included from the confirmed project delivery date.
Can the application use my branding?
Yes. Branding covers business name, logo and app icons, brand colour palette and typography, your own domain and SSL certificate, login, email and notification templates, invoice, receipt and report branding, app-store listing assets under your developer account, content, labels and terminology for your market, and currency, timezone, tax and language settings. Because you also receive the source code, any branding element not covered during setup can be changed by your own team afterwards.
How long does it take to launch Krusam Restro?
A standard branded deployment is estimated at approximately 2 weeks after the scope, brand assets, hosting access and required service credentials are confirmed. The estimate covers agreed branding, environment setup, supported integration configuration, supplied-data migration, testing and handover. Actual timing depends on scope, data readiness, client approvals and third-party dependencies. Custom modules and new integrations are quoted separately; the written project schedule governs delivery.
Are hosting and third-party charges included?
No. Hosting, domain registration, SMS, email, maps, payment gateways and other paid third-party services are separate.
Can I request new features?
Yes. New features and major customizations can be developed under a separate quotation based on the required scope.
Is pricing published?
No. Every purchase is quoted on scope: product, branding, deployment target, integrations and customisation. Share your requirement on WhatsApp and Krusam returns a written quotation after a walkthrough.
Is a mobile application included?
Krusam Restro ships as a web and progressive web application. Native mobile builds are an optional add-on quoted separately, so mobile source code is delivered only when the agreed package includes it.
Schedule a Walkthrough of Krusam Restro
Message Krusam on WhatsApp with your market, branding and integration needs to get a scoped, one-time quotation.