Garage, Bike and Car Service Center Management Software
Digital job cards, vehicle history, spare parts and WhatsApp updates for workshops.
Krusam Vehicle Service is a ready-made workshop management system for car service centres, bike service centres, multi-brand garages and vehicle repair chains. Service advisors open digital job cards with inspection checklists, complaints and estimates, assign work to mechanics, and track parts used per job against spare-parts inventory. Every vehicle keeps a permanent service history, customers receive WhatsApp status and billing updates, and GST invoices are generated at delivery. AMC packages and service reminders drive repeat visits, and multi-branch configurations suit repair chains. It is delivered with complete source code, your branding and deployment on your own VPS for workshops in India, the UAE and other markets.
Business Challenges Addressed
Engineered to resolve real operational bottlenecks, fragmented data handoffs, and spreadsheet friction.
Manual job cards
Lost service history
Mechanic accountability
Spare parts inventory leakage
Communication gaps
Core Features & Capabilities
Production-ready enterprise components built for high reliability and clean auditability.
Digital job cards with inspection checklists, customer complaints, estimated costs and delivery times
Permanent vehicle service history with past repairs, replaced parts, dates and technicians
Mechanic assignment with workload balancing and completion tracking
WhatsApp updates for job booking, status changes, billing alerts and payment links
Spare parts usage deducted from inventory and applied to the invoice with real-time stock sync
Invoice and billing with labor charges, parts, discount coupons and localized tax configuration
Automated service reminders for maintenance milestones, oil changes and AMC expiry
AMC packages with tracking for free services and special parts discounts
Customer vehicle profile with chassis number, model specifications, insurance expiry and contact details
Admin dashboard with active jobs, daily collections, mechanic performance and inventory alerts
Multi-branch configuration for repair chains
Installable PWA for customer check-in and updates
Customer online estimate approval
Module Overview (4-Tier Capability Classification)
To maintain delivery clarity, architectural governance, and prevent scope creep, all platform modules are categorized into our standardized 4-tier capability structure:
Customer Vehicle Profile and Job Cards
Intake and job tracking for every vehicle.
Service History and Mechanic Assignment
Repair records and workload control.
Spare Parts and Inventory
Parts consumption tied to job cards and billing.
Billing, AMC and Reminders
Invoicing, contracts and repeat-visit drivers.
WhatsApp Communication
Customer messaging through the WhatsApp API.
Admin Dashboard
Centralized monitoring panel.
Customization
Quoted separately when needed.
User Roles & Permission Boundaries
Role-Based Access Control (RBAC) ensures users only access approved operational screens and audit-stamped records.
Receives status updates, estimates and invoices, and approves estimates online.
Creates digital job cards, logs vehicle details and complaints, and assigns work. Receptionists can also assign job cards to mechanics.
Updates service status and parts used on assigned job cards.
Assigns service tasks, monitors workloads and active queues on the admin board, and reviews collections and performance.
Operational Execution Workflow
Sequential lifecycle designed to eliminate duplicate handoffs and maintain end-to-end data integrity.
Service advisor creates digital job card
Log vehicle details, odometer reading, customer complaints and the check-in checklist, then assign the card to a mechanic.
Technician updates service status and parts used
The mechanic records progress, parts used and labor hours while stock counts update.
Customer approves estimate online
The customer receives the estimate and updates on WhatsApp and approves it online.
Final invoice generated
The invoice is generated at delivery, payment is collected and the next service is scheduled.
Supported Platforms & Client Interfaces
Tailored interfaces allowing field staff, desktop managers, and executives to access operational data natively.
Customer Web Application
Installable PWA for customer check-in (vehicle details, odometer reading, complaints), job card dispatch, spare parts log, WhatsApp updates and delivery with reminder scheduling.
Admin Dashboard
Dashboard of active job cards, revenue metrics, mechanic workloads and reminders, customer, vehicle and billing lookup, job card creator and dispatcher, spare parts inventory, labor charges and WhatsApp configuration.
Staff Portal
Technicians update service status and parts used.
Delivery / Service Agent Application
Technician updates service status and parts used in the field.
Verified Integrations & Technical Prerequisites
Dependencies cataloged prior to implementation to prevent integration blockers during deployment.
WhatsApp API
Service-due reminders, booking confirmations, real-time status alerts and payment links; your choice of WhatsApp API gateway.
SMS Gateway
Your choice of SMS gateway, configured during setup.
Payment Gateway
Payment links and collection, configured during setup; provider charges are separate.
Mobile Inspection Apps and Bespoke Database Integrations
Quoted separately as customization.
Hosting & Deployment Models
Deploy on client-owned cloud accounts or choose Krusam-managed dedicated infrastructure.
Client-Controlled VPS
Runs on a VPS you control, with automated daily backups.
Cloud VPS
Deployment on a cloud VPS.
White-Label Rights & Customization Scope
When you deploy under your own brand, the application is provisioned with your color scheme, domain names, customer email templates, and corporate logo with zero Krusam customer-facing references.
Licensing Options Comparison Matrix
Clear, transparent commercial structures matching your operational size and developer capabilities.
Standard Usage License
Single-tenant deployment on managed or client infrastructure for internal team operations.
White-Label Branding License
Full platform rebranding under your corporate identity with complete customer-facing anonymity.
Self-Hosted Deployment
Direct deployment onto client-owned cloud accounts (AWS, GCP, Azure) or private bare-metal VPS.
Source-Code Access & Developer Extension Rights (Agreement-dependent)
Controlled source-code access empowering internal engineering teams to build custom extensions.
Resale / Sublicensing Rights (Agreement-dependent)
Commercial distribution license for system integrators, MSPs, and consulting agencies.
Selected Krusam software products are available with configurable branding, self-hosting and source-code licensing options. Modification, ownership, redistribution and resale rights depend on the applicable commercial agreement.
Core platform software intellectual property is retained by Krusam or its authorized licensors under applicable commercialization rights. Standard deployments provide an operating usage license without automatic IP transfer. Modification, ownership of custom extensions, redistribution, and resale rights are governed strictly by the applicable written commercial agreement.
Phased Implementation & Onboarding Process
Standardized four-phase deployment plan ensuring verified data migration and zero business downtime.
Requirements and brand assets
White-label branding applied
Deployment and integrations
Migration, testing and handover
Ways to Buy
- Krusam Vehicle Service with source code: delivered with the complete source code in the agreed scope, covering frontend, backend, admin dashboard, database schema and any applicable mobile application code. Source-code access, licensing and ownership terms are set out in the purchase or licence agreement so your team can maintain and extend it.
- Self-hosted Krusam Vehicle Service: runs on hosting you control, such as your own VPS, cloud account or existing infrastructure. Deployment, database setup and migration assistance are included, with no mandatory monthly platform fee on the software. Payment gateways, SMS providers and hosting are billed by those providers directly.
- White-label Krusam Vehicle Service: uses your name, logo, colour scheme, domain and applicable templates, with app-store assets where a mobile application is in scope. A standard branded deployment is estimated at about 2 weeks after scope and assets are confirmed, subject to approvals, data readiness, third-party dependencies and the written schedule.
- Krusam Vehicle Service for agencies and resellers: agencies, studios and IT partners can take it to their own clients under their own brand. Reselling terms, the number of permitted deployments and any ongoing support arrangement are defined in the agreement before the engagement starts.
Reports and Analytics
- Daily Job Card Count
- Technician Productivity
- Spare Parts Inventory Stock
What You Receive
After purchase you receive the complete source code for the agreed project scope. Branding, basic setup, deployment and migration assistance are included as agreed. Three months of technical support starts on the confirmed delivery date.
- Complete source code for the applications and modules in the agreed purchase scope
- Frontend application source code
- Backend API source code
- Admin dashboard source code
- Database schema and migration files
- Application setup documentation
- Environment configuration guidance
- White-label branding support
- Basic deployment assistance
- Server and database migration assistance
- 3 months of technical support
Deployment and Migration Support
Krusam provides basic migration and deployment assistance to move the application to your server, VPS, cloud hosting or supported hosting environment. This includes environment setup guidance, database migration, application build guidance and basic deployment verification.
- Not covered: hosting fees
- Not covered: domain charges
- Not covered: paid third-party APIs
- Not covered: SMS, email, maps and payment-gateway charges
- Not covered: major server architecture changes, which are quoted separately
- Not covered: new features and large customizations
Three Months Technical Support
Every project includes three months of technical support from the confirmed delivery date, covering installation guidance, deployment-related assistance, configuration help, clarification of the existing codebase and correction of verified issues within the delivered scope. Additional development and support after the three months can be provided under a separate agreement.
- Included: installation guidance
- Included: environment configuration help
- Included: deployment clarification
- Included: database migration clarification
- Included: existing-feature usage guidance
- Included: verified bug fixes within the delivered scope
- Included: basic codebase clarification
- Included: build and release guidance
- Not included: new modules
- Not included: new business workflows
- Not included: major UI redesigns
- Not included: third-party service fees
- Not included: new third-party integrations
- Not included: infrastructure or hosting costs
- Not included: continuous server administration
- Not included: changes outside the original agreed scope
Source Code and Licensing
You receive the complete source code in the agreed product scope. The application can be deployed under your brand, domain and hosting environment, and you can maintain, extend and customize it according to the purchase or licence agreement.
- Scope: applicable source code, database schema, included migrations and setup documentation for the applications and modules in the agreed purchase scope
- Licence type: Commercial License / Software Grant
- Usage, copyright and resale terms are set in the agreement
Market Notes
Delivery is coordinated remotely from Hyderabad. Each market states the payment gateways, billing currency, tax handling and hosting region that apply to a deployment there, so you can confirm commercial fit before enquiring. Currency, language, hosting and payment requirements are reviewed against this product's included scope.
- India: INR billing, tax fields, gateway credentials and India hosting requirements. Only integrations listed in the agreed scope are included.
- USA and Canada: review USD/CAD billing, payment-provider eligibility and your preferred hosting country. Gateway and infrastructure choices depend on the agreed scope.
- UAE and Gulf: confirm AED/SAR billing, language requirements, supported gateways and the exact hosting country. Arabic interfaces and new integrations are separately scoped where not included.
- UK and Europe: review GBP/EUR billing, payment providers, export needs and the required hosting country. Hosting alone does not establish regulatory compliance.
- Australia and Singapore: confirm AUD/SGD billing, gateway availability and your required hosting country. Payment and deployment options are reviewed for the actual application.
- Further markets with their billing currencies: Saudi Arabia (SAR), Germany (EUR), Ireland (EUR), Malaysia (MYR) and Indonesia (IDR).
Ready-Made Compared to Alternatives
- Ready-made Krusam Vehicle Service: 2-week setup estimate with the final schedule confirmed after scope review, one-time quotation per agreed scope, full source-code handover, self-hosted on your own VPS (Hostinger, AWS, DigitalOcean), and no recurring platform fees.
- Custom build from scratch: onboarding varies by vendor and scope, agency quotes vary so compare the written quotation, code is handed over at project sign-off, with cloud infrastructure setup. Risks include scope changes, milestone delays and untested edge cases.
- Third-party SaaS rental: onboarding varies by vendor and scope, compare actual subscription and usage charges, check the vendor's source and export terms, hosting and residency options, and supported extensions and APIs.
Frequently Asked Questions
Realistic, truthful answers addressing licensing, hosting rights, and customization boundaries.
What is Krusam Vehicle Service?
Krusam Vehicle Service is a ready-made white-label service center CRM and workshop management software for garages, bike service centers, car workshops and auto repair businesses. It automates job cards, billing, vehicle history and WhatsApp updates.
Can I use it for my own garage brand?
Yes, the app is fully white-labeled. Krusam brands it with your business name, logo, color theme, tax structure and domain so it looks like your own garage software.
Does it support job cards?
Yes. You can create digital job cards with inspection checklists, customer complaints, estimated costs, assigned mechanics and spare parts tracking from one simple screen.
Can it track customer vehicle service history?
Yes. The app maintains a permanent digital profile for every vehicle, showing past job cards, mechanic notes, invoice logs, replaced parts and service frequency.
Does it support spare parts usage?
Yes. Mechanics and administrators can add spare parts from the inventory catalog directly to the active job card, which calculates item totals and updates stock logs automatically.
Does it support mechanic assignment?
Yes. Receptionists and workshop managers can assign specific job cards or service tasks to individual mechanics, and monitor workloads and active queues on the admin board.
Can it send WhatsApp service reminders?
Yes. WhatsApp API gateways are integrated so you can automatically send service-due reminders, booking confirmations, real-time status alerts and payment links to customers.
Can Krusam customize it?
Yes. Krusam provides customization services. It can modify existing modules, add new features such as mobile inspection apps, design custom layouts or build bespoke database integrations.
Can I see the product before buying?
Yes. Enquire on WhatsApp and the Krusam team will arrange a guided walkthrough.
Can I get source code?
Applicable source code, database schema, included migrations and setup documentation are provided for the applications and modules listed in the agreed purchase scope. Usage, modification, deployment, redistribution, resale and ownership rights are governed by the applicable written agreement or licence.
Can it be deployed on my own domain?
Yes. The entire system (web app, admin panel, database and notifications) is deployed on your own custom domain or subdomain with secure VPS cloud hosting.
Is migration support included?
Yes. Basic setup, deployment and database migration assistance is included for moving the application to a supported hosting environment.
How much technical support is included?
Three months of technical support is included from the confirmed project delivery date.
How long does it take to launch Krusam Vehicle Service?
A standard branded deployment is estimated at approximately 2 weeks after the scope, brand assets, hosting access and required service credentials are confirmed. The estimate covers agreed branding, environment setup, supported integration configuration, supplied-data migration, testing and handover. Actual timing depends on scope, data readiness, client approvals and third-party dependencies. Custom modules and new integrations are quoted separately; the written project schedule governs delivery.
Are hosting and third-party charges included?
No. Hosting, domain registration, SMS, email, maps, payment gateways and other paid third-party services are separate.
Can I request new features?
Yes. New features and major customizations can be developed under a separate quotation based on the required scope.
Is pricing published?
No. Every purchase is quoted on scope: product, branding, deployment target, integrations and customisation. Share your requirement on WhatsApp and Krusam returns a written quotation after a walkthrough.
Is a mobile application included?
Krusam Vehicle Service ships as a web and progressive web application. Native mobile builds are an optional add-on quoted separately, so mobile source code is delivered only when the agreed package includes it.
Schedule a Walkthrough of Krusam Vehicle Service
Message Krusam on WhatsApp with your market, branding and integration needs to get a scoped, one-time quotation.